Never Say Sorry, New York Brashness Coach Tells Apologetic Brits

Brashness New York

First Posted: 12/09/11 15:31 BST Updated: 12/11/11 10:12 GMT

Bashful Brits apologise up to eight times a day and often for other people’s mistakes, a survey has revealed. That’s nearly 3,000 apologies a year, and over 200,000 concessions a lifetime, according to figures from research carried out by the New York Bakery Co.

If "sorry" is your first response to a commuters’ jostle (even though it’s not your fault they’re in the way), or when your food order is wrong (you definitely asked for the blueberry one), then you could be among the survey's one in eight Brits that apologise over 20 times a day.

The workplace environment throws even the most-assured, as 37 per cent of Brits admit to tiptoeing around their colleagues or a particular issue for fear of causing offence. Nearly half of us say that we’d like to be more straight-talking but worry about the consequences.

In response to the figures, one New Yorker is offering "brashness" lessons.

In an attempt to crack British timidity, the Huffington Post UK rang Nancy Baldwin, an ex-New York banker and self confessed "straight-talker".

“Always know where the power lies OK?”

“It’s always with you. And you could get rid of those vocal ticks ... It would take five minutes off your journey," she said, even though we thought stuttering was vaguely charming .

Despite the advice, Huffington Post apologised all the same. Oh dear: one up to Nancy. Not willing to deport the British bulwark entirely we asked when should one say sorry? Nancy was immediate in her response:

“Never. If someone crashes into you, then they aren’t looking where they are going. If you crash into them then they’re in your way.”

An empowered viewpoint? Perhaps the British ‘sorry’ might be more subversive at first glance. We also use it to disguise assertiveness, with 30 per cent using it as a substitute for “excuse me” or a whopping 67 per cent as a cover-up for interrupting a conversation.

Quoting from a guide which aimed to help plain-speaking Dutch executives make sense of their English colleagues, a blogger for the Economist unveiled the wily nature of English culpability:

What the British say: "I'm sure it's my fault"
What the British mean: "I know it is your fault, please apologise"
What is understood: "It was somebody else's fault"

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Bashful Brits apologise up to eight times a day and often for other people’s mistakes, a survey has revealed. That’s nearly 3,000 apologies a year, and over 200,000 concessions a lifetime, accordi...
Bashful Brits apologise up to eight times a day and often for other people’s mistakes, a survey has revealed. That’s nearly 3,000 apologies a year, and over 200,000 concessions a lifetime, accordi...
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01:15 PM on 09/13/2011
No idea who the doltish American Nancy Baldwin is, but I hope folks in the UK ignore her. And her doltish advice.

And she is clearly more "performer" and "personality" than a thoughtful representative of anything or anyone.

On behalf of myself and of all Americans, let me say to all of the UK, I'm sorry. For her.

And remember, the UK has its own clowns as well.
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BeeJayCeee
I still loathe Thatcher
10:00 AM on 09/13/2011
In defence of Americans: I have American friends and they are in no way, shape or form like this person. Admittedly they are from the Pacific Northwest and I'm not too sure how that contrasts with the attitudes on the other side of the country but this woman is giving her compatriots an undeserved bad name.
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European1919
I am the PigmⒶn
05:43 AM on 09/13/2011
Why would we want to swap our good manners for the rudeness of (New York) Americans?
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papapj
..light as a feather..
02:09 AM on 09/13/2011
As a dual citizen, I can say that most Americans I've encountered just haven't learned how underrated humility is, how much strength can be drawn from recognising and acknowledging ones faults and how weak and unproductive egotistical stubborness can be....
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HUFFPOST SUPER USER
Matthew Harrold
Huzzah!
11:44 PM on 09/12/2011
...and we want to be more like America because?
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BeeJayCeee
I still loathe Thatcher
10:36 PM on 09/12/2011
Sorry but this woman is crass, vulgar and downright rude. No thanks.
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HUFFPOST SUPER USER
Marisa Stein
~I solemly swear that I am up to no good~
09:58 PM on 09/12/2011
why do I want to slap this woman?
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HUFFPOST SUPER USER
Miserable Swine
10:51 AM on 09/13/2011
Don`t worry, someone else will when she knocks them over in her oh-so-important rush to get somewhere without even apologising (and probably trying to blame them for her impatience).
07:15 PM on 09/12/2011
if thats her with the loudhailer she needs to apologize, just for being pug ugly, she's probably been belted a few times for being rude, ooh, sorry
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HUFFPOST SUPER USER
Miserable Swine
10:52 AM on 09/13/2011
Lol!
This user has chosen to opt out of the Badges program
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07:05 PM on 09/12/2011
"If someone crashes into you, then they aren’t looking where they are going. If you crash into them then they’re in your way.”

That isn't brash, its plain rude. I have absolutely no wish to ever be anything like this harridan
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one1byke
Easy no Man.
06:31 PM on 09/12/2011
Is there a story here?
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HUFFPOST SUPER USER
Miserable Swine
10:52 AM on 09/13/2011
No, just a space-filler (albeit a rather interesting one).
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HUFFPOST SUPER USER
andwhatarmy
Life is good beyond the United Gulags of America.
03:16 PM on 09/12/2011
Let Lady Brashness stay on that side of the Atlantic, please. She's a former BANKER. Even the US doesn't need her kind of enculturation anymore. Note: The bankers who, with GWB pulled down the economic world, never even said "Excuse me," never mind, "Sorry for wrecking it all for you guys so I can have it for me."

And then there's the biological/psychological disconnect. The woman is WAAAAY too in touch with her aggressive male nature. She needs to pull back a little and honor the feminine side. If more of the post-industrial world acknowledged, nay even used, their feminine side, human conduct might go a bit more smoothly.

She's a disaster looking for a place to happen. PLEASE don't let her ruin England anymore than centuries of masculine principle domination already have. British compulsively polite social conduct is the only thing that has saved them from being......America.
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Catriona
Wha daur meddle wi me?
04:10 PM on 09/12/2011
Sorry, but...well... I agree with you. ;)

When Brits begin droning 'Have a nice day', I'll move to France.
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HUFFPOST SUPER USER
andwhatarmy
Life is good beyond the United Gulags of America.
08:59 PM on 09/12/2011
Lovely! Thank you. It is true; How NICE it has been not to have heard "Have a nice day" since I've been here!
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HUFFPOST SUPER USER
deluk
disgusted.
05:26 PM on 09/12/2011
American brashness is the only thing that's saved them from being....Britain.
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HUFFPOST SUPER USER
Miserable Swine
10:53 AM on 09/13/2011
The apologetic nature of Britain is the only thing that`s saved us from being...America. :)
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