Dementia Patients 'Need More Protection' As 15% Cheated Out Of Cash

Dementia

First Posted: 14/12/11 09:42 Updated: 14/12/11 09:42   PA

A charity has called for better safeguarding for vulnerable dementia patients after it discovered that 15% of patients are cheated out of their cash.

The Alzheimer's Society said that up to 112,500 people living with dementia have been victims of "financial abuse" as a result of cold calling, scam mail, or mis-selling.

A new report by the charity found that almost two-thirds of carers said the person they look after had been approached by unexpected salespeople on their doorstep, while 70% were regularly targeted by telephone sellers.

The charity, which estimates the financial cost of the abuse amounts to more than £100 million, is calling on trading standards and banks to do more to help dementia sufferers, saying they should appoint "dementia champions" to help increase awareness about the condition.

Alzheimer's Society chief executive Jeremy Hughes said: "We are merely scratching the surface of the frightening hidden depths of financial abuse. Too often con artists are dealing another body blow to people who already face high care costs and a society that fails to understand their needs.

"It's only by working together with banks, local authorities, and of course the general public that we can turn this around and start the new year with new hope."

Martin Lewis, founder of MoneySavingExpert who wrote the foreword for the report, added: "The scale of this problem is huge. It's deplorable that people are prepared to take advantage of some of the most vulnerable in our society. What's more, the true amount of money lost is likely to be much higher as financial abuse often goes unreported. Society must help protect people with dementia - something must be done."

The study, conducted on 104 carers and 47 people with dementia, also found that three-quarters of patients have encountered difficulties when managing their money.

A charity spokesman said the best ways for sufferers to deal with money management include: talking to family about finances, setting up a lasting power of attorney, meeting with local bank managers, putting a "no cold callers" sign on their front doors and signing up to the Mailing Preference Service and the Telephone Preference Service register.

Mehboob Khan, chairman of the Local Government Association's safer and stronger communities board, said: "Exploiting vulnerable residents who are already struggling to manage their money simply won't be tolerated by councils. Our trading standards teams across the country are working hard to stop rogue trading and put right some of the stress, exhaustion and frustration these crimes can cause."

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A charity has called for better safeguarding for vulnerable dementia patients after it discovered that 15% of patients are cheated out of their cash. The Alzheimer's Society said that up to 112,500...
A charity has called for better safeguarding for vulnerable dementia patients after it discovered that 15% of patients are cheated out of their cash. The Alzheimer's Society said that up to 112,500...
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08:46 on 15/12/2011
Let us not kid ourselves that it is just outsiders. Many dodgy carers (often in the job because they cannot get any other) hugely abuse the trust that is given to them. I wrote about this in 1998, deeply concerned about the Care in the Community project and its potential to abuse. I have worked in care homes and whilst, thank goodness there are very good people, there are also too many who have learnt the patter but have no feelings for the people they care for. It is not an easy job. It never has attracted people to it in the numbers required. However in residential homes, there is a chance that "baddies" will be identified and someone will react appropriately. People being cared for at home are more vulnerable and are generally hidden. There is no easy solution. Good care homes are the future and should be seen as the way forward. We should be thinking ahead and planning our aging process before we get to the stage where we have no memory or the physical ability to cope. Personally, I hope that we will be allowed the option of a dignified way out if we so want. No good long term option exists for me as I will not have an adequate pension to support myself, regardless of what systems exist; my health is not great even now and I would not like to end up as have too many of our worthy, vulnerable aged.
08:30 on 15/12/2011
The main problem with this issue is getting the local police to see it as an important issue on top of more basic crime and of course community cohesion. Perhaps if we spent more individual time with our elderly relatives rather than leaving it to the state, then they may be a little more protected.
08:02 on 15/12/2011
i have a planning application currently in with bolsover district council to turn my countryside 10 bedroomed b&b into a care home for people with learning difficulties its slightly out of the way and i never have cold callers for anything. but my application needs your support as my neighbours are trying to get it to fail its application on gounds that it will pose a security risk to them that visitors may not be bonifide and may be looking at what they have so the can rob them and that there property prices will be affected ( unfounded ) i need your support my property is www.whittonlodge.co.uk
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21:48 on 14/12/2011
How many out there have had cold calls from AOL (Huffington post) regarding switching to new accounts?
I and my wife have had many-
She finally agreed to one that would give unlimited useage and take over the BT line rental. Supposedly cheaper!
The details of the account sent to us has LIMITED usage to 10 GB. You can't trust anybody nowadays- So we have to cancel the contract!
19:21 on 14/12/2011
My father with dementia was talked into a new account by Natwest bank, plus a new savings scheme, and a will!!! He had all three, plus dementia, and some idiot at the bank took advantage. Shame on this bank!!
18:22 on 14/12/2011
How low can anyone stoop? This is an abomination. Taking advantage of sick and demented elderly people is an absolute disgrace.

These people should be made to pay back double the amount they cheated the elderly out of!!
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dollydimple62
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17:10 on 14/12/2011
Avarice rules! cold selling should be prohibited.. I agree with "Prove it"... a button on the phone to report them would be a good thing...
17:37 on 14/12/2011
I agree with dollydimple62 great minds think alike!!!
16:00 on 14/12/2011
Cold calling & telephone calls from companies trying to get you to buy - Should simply be banned!
They get on everyone's nerves! They've got no respect for the elderly or people with illness! All that's seen is money! If you require a service - surely it's up to the buyer to seek the relevant companies out - not the other way round. Companies should be fined by pressing a button on the phone reporting them for badgering by telephone!
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cynic123
15:09 on 14/12/2011
I thought this was happening to me but I can't remember
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21:44 on 14/12/2011
I'm with you - I think; but what was it all about anyway?
05:08 on 15/12/2011
You were saying..? ooops there goes my dinner.
I couldn't eat it and the nurse took it away, perhaps tomorrow I may eat some thing as today I have , today, mm? thats a thought. perhaps I can be fed today, yesterday I saw the food but forgot about it, perhaps the nurse fed me, but that was , well it was, did I eat today, I saw a nurse I am sure , when?
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