Tesco's £50 iPad 'Glitch' Will Not Be Honoured

Huffington Post UK   First Posted: 14/03/2012 09:03 Updated: 14/03/2012 10:58

You want the best deal on a new iPad, right? Tesco shoppers got the chance of a lifetime last night, as a glitch on the supermarket's website saw the new iPad offered for £49.99.

The offer spread across social media, with Twitter and Facebook users sharing the tip.

Online shoppers know a too-good-to-be-true offer when they see it, and many shared their disbelief.

And they were right to be sceptical. Unfortunately for opportunistic shoppers, the deal won't be honoured.

A Tesco spokesperson told The Huffington Post: "We always look to offer our customers unbeatable value but unfortunately this was due to an IT error, which has now been corrected. Most of our customers realised that this was an obvious mistake but we apologise for any inconvenience caused."

He also said that no money would be withdrawn from the accounts of customers who thought they'd scored a great deal.

The new iPad is not due for launch until 16 March, and will range in price from £399 for the 16gb Wi-Fi model up to £659 for the 3G and Wi-Fi model.

Any irate customers who think Tesco should honour the mistaken price may be sad to read the fine print. Tesco Direct's terms and conditions read: "If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price."

Apple was contacted for comment without reply.

iPad For £50?
1  of  7
PLAY
FULLSCREEN
ZOOM
SHARE THIS SLIDE 
Tesco raised eyebrows when it appeared to offer the new iPad for sale for just £50. Unfortunately it turned out to be a glitch, and the supermarket said it wouldn't honour the deal.
FOLLOW HUFFPOST UK TECH

You want the best deal on a new iPad, right? Tesco shoppers got the chance of a lifetime last night, as a glitch on the supermarket's website saw the new iPad offered for £49.99. The offer spread...
You want the best deal on a new iPad, right? Tesco shoppers got the chance of a lifetime last night, as a glitch on the supermarket's website saw the new iPad offered for £49.99. The offer spread...
 
 
  • Comments
  • 31
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Favorites
Recency  | 
Popularity
07:18 PM on 03/14/2012
That seems far to much!
06:52 PM on 03/14/2012
Tesco do this a lot, i recently tried to purchase a 'Summerhouse' for the garden out of theuy're catalogue but when went online i found it was an astonishing £2,000 dearer than the £595 it was listed at, I contacted them & they confirmed the 2.5K price online was correct & not the £595 on the catalogue they published , but the bizzarre thing was it was not only this item, the whole 2 pages of summerhouses were priced wrong & said they didnt have to honour any of them nowadays & no new catalgoues would be printed....idiots!!
This user has chosen to opt out of the Badges program
06:44 PM on 03/14/2012
£50 is most likley what tesco pay for these must have items
denisedts
Here there and everywhere
06:06 PM on 03/14/2012
Let he who has never made a mistake, EVER, cast the first stone. I think there isn't anyone out there that has not made a mistake at some point in their lives. This was a mistake pure and simple.
Relax folks, mistakes happen!!!
05:45 PM on 03/14/2012
what idiot let tesco know,shhhh
photo
HUFFPOST SUPER USER
mickbono
huff is crap
02:46 PM on 03/14/2012
there are far too many making these mistakes . pc,world argos tesco`s & a few more ,it seems they do it for the publicity , its about time these places were made to sell them @ the price agreed with the customers @ the time . then maybe they will get there act together.
02:55 PM on 03/14/2012
mickbono: You said it....at the price AGREED. It takes at least 2 to agree and one of those in this case is the retailer. Agreed is not the same as advertised wrongly Would you demand to buy something which was wrongly OVERpriced, and if not then why not?
08:05 PM on 03/14/2012
I REMEMBER GOING WITH MY FATHER TO BUY ACAR A FEW YEARS AGO WHICH WAS ADVERTISED AT A STUPIDLY LOW PRICE THEY REFUSED AND HE PHONED THE TRADEING STANDARDS PEOPLE WHO CAME TO THE DEALERS MY FATHER STOOD THERE SO THEY COULD NOT ALTER THE PRICE UNTIL THEY ARRIVED TRADEING STANDARDS TOLD THE DEALERS THAT IT WAS ADVERTISED AT THAT PRICE THEY HAD TO SELL IT FOR THAT PRICE BY LAW HE GOT A CAR WORTH OVER £2,000 FOR £750 DUE TO AN ERROR ON THE SIDE OF THE SALESMAN JUST SHOWS HOW TIMES HAVE CHANGED
photo
HUFFPOST SUPER USER
mickbono
huff is crap
09:32 PM on 03/14/2012
i did that with a car i got it for £50 instead of £500.
03:26 AM on 03/15/2012
No need to SHOUT about it.
01:40 PM on 03/14/2012
Silly mistake for the biggest UK supermarket.
01:18 PM on 03/14/2012
This once happened to me at Harveys. They advertised a dining table including 8 chairs for an amazing price. I paid for the items and then received a phone call 2 weeks later before delivery saying that they had made a mistake and the chairs were not included but in fact £70 each. I was furious and contacted trade descriptions but there was nothing I could do. Shops can make a mistake and we have no rights.
06:35 PM on 03/14/2012
I remember about five years ago when they rung the cost for a TV i was buying up and it came up £180 cheaper and i gave them the money they tried to back out but the manager told the clerk that once they took the money a contract of sale was complete and they had to sell it to me, i'm guessing internet sales are not as strict.

As far as i can tell the manager was correct, if they state a price and accept the money you give them a contract has been formed and they must honor it or you could sue for a breach of contract, companies rely upon our fear of the legal system and lack of knowledge when they try stunts like these.
photo
HUFFPOST SUPER USER
Norman Mitchison
12:14 PM on 03/14/2012
Pity they didnt have a glitch on their forecourts with fuel, is`nt it?
01:01 PM on 03/14/2012
Hey that would be good, get away before they realised !
10:11 AM on 03/14/2012
Join the facebook campaign to put pressure on Tesco to honour their obligations!
HUFFPOST SUPER USER
SATCHMAN99
11:08 AM on 03/14/2012
Under consumer laws they don't have to. Even if you walk in a shop and a price on an article is wrong, under current law its still up to the shop if they want you to have it at that price. They can refuse. The old myth that they have to let you have it at the price is just that,,A Myth.
12:01 PM on 03/14/2012
I think that if an article is on a shelf and you can physically pick it up and take it to the counter, the shop has an obligation to honour the price, because they have offered it for sale at that price and by you picking it up have accepted that offer. If the product is in a window or behind a counter and you have to ask for it, then it is classed as an advertisement or an "invitation to treat" and so you go in and offer to buy at that price, the shop can then decline that offer or accept that offer. So it depends on who is making the offer? the buyer or the seller?
01:05 PM on 03/14/2012
Thank you for your comments. I have always been very lucky that when I have been in a situation such as this that the shops have allowed me to buy the item at the marked price. I appreciate that this is not the case in law and is generally seen as a gesture of goodwill on the traders' part. If in future a shop ever refused to sell me something at the marked price then I would certainly complain to the Office of Fair Trading or Trading Standards or whoever, as I'm sure a fine from them would be far more than what they were losing out on by selling me at the reduced price. Although, I suppose, no offence would be committed if they removed the items from sale and corrected the price tag immediately. As ever, I'm sure you will correct me if I am wrong!
11:40 AM on 03/14/2012
focusnet: They have honoured their obligations, they have refused to sell the item at that price. Have you also considered the other side of the scale? What do you think people trying to get an iPad for £50 were up to and do you think that is honest or morally right?