NHS Patients Discharged From Hospital 'Alone In The Middle Of The Night'

PA/The Huffington Post UK  |  Posted: 12/04/2012 11:38 Updated: 12/04/2012 12:41

Hospital Patients Discharge
3.5% of all hospital discharges take place between 11pm and 6am

A 94-year-old man discharged alone at 1am and an 80-year-old man sent home wearing just pyjamas, who died several hours later, are two examples of worrying night-time discharges on a patients' feedback website.

The news comes after Freedom of Information requests from The Times (£) revealed hundreds of thousands of patients are being sent home from hospital in the middle of the night to relieve pressure on beds.

Some 3.5% of all hospital discharges took place between 11pm and 6am, a rate that has held steady for the last five years, the paper found.

The newspaper submitted Freedom of Information requests to all 170 NHS hospital trusts in England, asking for details of patients discharged between those hours.

Some 100 trusts responded, saying that 239,233 patients had been sent home at that time last year.

Separately a whistleblower, describing herself as a "staff member", wrote about three cases of elderly patients being sent home "in the middle of the night" from the Diana Princess of Wales Hospital in Grimsby.

Writing on the Patient Opinion website, where patients and medical staff write about good and bad experiences, the woman wrote: "(1) An 82-year-old lady fell and broke her wrist, she was taken to A&E and it was x-rayed and set in a pot.

"The lady was sent home at 3am to her flat where she lived alone. The lady had no relatives and was expected to manage all alone with no care.

"(2) A 94-year-old gentleman was sent home from hospital at 1am after being taken in earlier by ambulance with breathing problems, on arrival back at his flat it became clear that he could not get out of car without his wheelchair, that was locked in his flat on the 10th floor.

"The taxi driver refused to go and get it and a support officer from the building had to be called out.

"(3) An 80-year-old gentleman was sent home in the early hours of the morning after suffering chest pains.

"The staff of A&E felt it was appropriate to give the gentleman morphine and put him in a taxi with just a thin pair of pyjamas.

"The gentleman died several hours later of a heart attack."

One patient in the Isle of Wight wrote that he was treated well in hospital but criticised the discharge procedure in which he was sent home barefoot.

"After a period of observation while my condition stabilised I was told I was fit for discharge at 4.30am," he wrote.

"I was barefoot in my night clothes and had no money, having been brought in by ambulance.

"The buses weren't running and I eventually had to go home by taxi and pay a £40 fare as I live in West Wight.

"I think more consideration could be made to discharging people in the middle of the night who have no transport and are not clothed appropriately as it was very undignified."

Katherine Murphy Chief Executive of the Patients Association called for the Department of Health, the Care Quality Commission and Andrew Lansley to intervene in response to the news.

“Discharging patients often elderly and vulnerable late at night is totally inconsiderate and unacceptable and displays no compassion or thought for the individual patient.

"Hospitals may think it is convenient for them to ask people to leave in the middle of the night but is it convenient and safe for a patient who may well have been in hospital for a considerable amount of time, to go home without any warning to an empty cold house – how patient centred is this?

I"t is a totally unacceptable practice in what is supposed to be a caring environment. We regularly receive calls to our Helpline from patients and relatives shocked at this callous, cruel and thoughtless behaviour," she said in a statement.

In response to news of the timing of patients being discharged, Sir Bruce Keogh, medical director of the NHS, said: "I am concerned to hear that some patients may be being discharged unnecessarily late.

"Patients should only be discharged when it's clinically appropriate, safe and convenient for them and their families.

"It is simply not fair to be sending people home late at night. We will look at this."

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A 94-year-old man discharged alone at 1am and an 80-year-old man sent home wearing just pyjamas, who died several hours later, are two examples of worrying night-time discharges on a patients' feedbac...
A 94-year-old man discharged alone at 1am and an 80-year-old man sent home wearing just pyjamas, who died several hours later, are two examples of worrying night-time discharges on a patients' feedbac...
 
 
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09:11 PM on 04/30/2012
Under a debt based monetary system interest just gets bigger so it crowds out public spending, for the economy to expand you have to get in to more debt, they are cutting the so called "useless eaters" like the fascists they are.
09:10 PM on 04/30/2012
Why was I banned??
09:12 PM on 04/30/2012
I never even had an account before? But not my post appears? Can anyone else see it?
08:01 PM on 04/30/2012
This is some really bad juju! Hope those who are responsible for these bad decisions are, somewhere down the road subject ot this type of treatment. It would serve them right! All they are oding is quasi stabilizing these people, and then dumping them. This is NOT MEDICINE!!!!! But it's coming to a town near you, so you better make sure you have made peace with your maker.
10:44 PM on 04/21/2012
I am new in this country (1 month) and work at one of the NHS hospitals. The A&E departments are OVERWHELMED, understaffed and overworked. Ambulances arrived when there are no beds available, so we see patients in hallways, on chairs, and sometimes standing. Other wards have the same problem so patients have to stay in the emergency beds waiting for beds upstairs creating a back log AND remember... the doors NEVER close, patients and ambulances keep on coming. It's sad that patients are discharged at odd hours, but if the hospitals don't have enough beds for the serious emergencies, where are they going to put the patients with social and family issues? WHERE?! THERE ARE NO BEDS! It is just that simple. Building hospitals takes time and A LOT of money. The rate in which the population grows is faster than the number of hospitals built to provide that care. Maybe the Queen should sell part of her $100,000,000 art collection to contribute and help the tax payers who support the palace's 40 million pounds annual budget. Yes, I am an holding the Queen partially responsible for not doing what a true monarch does for the love of the non-royal tax payers of this country. For now, I will continue my work in A&E where hundreds of patients arrive daily trying their chance for the 60 available beds and use my best medical judgment to decide who needs those beds the most.
10:12 AM on 04/13/2012
I suspect this is another case of crap statistics and most of these people were not actually in hospital. For myself I was never more pleased to get out of their clutches whatever the time, but then I can look after myself. If they are discharging the old and infirm, whatever time of day, without checking they can get home and somebody can care for them it is a disgrace, and its nothing new. My grandfather was sent home in the 1960s from Kingston Hospital with terminal cancer, not knowing where he was or how to get home. We still don't know how he made it!
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Kehlan Sutai Inigan
08:51 AM on 04/13/2012
A friend of mine came down to visit us last christmas, and ended up collapsing after eating a profiterole (turned out she'd developed a serious allergy to dairy). We ended up having to call an ambulance which took over an hour to come. If another visiting friend hadnt happened to have an epi-pen, she would have died. She was taken unconscious to hospital and we found out the following morning that they discharged her at 2am (it was a saturday night and they needed the bed for all the drunks). The hospital was 20 miles away and she had to get a taxi back to her hotel - and had to get the taxi to stop off at a cash point so she could pay him the £50 quid fare as she didnt have that much cash on her. If she'd rung I'd have gone to get her, but she said she didnt want to be a nuisance and wake us in the middle of the night. She was still really groggy and unwell when I sent to see her. I still can't beleive the hospital thought it was ok to disharge a lone young woman at 2am on a saturday night when she wasnt even going home but back to a hotel.
12:22 AM on 04/13/2012
NHS works on statistics when treating - Why not in that case take note of Patients Opinion - 2/3rd have a bad experience - most things could be put right, staff arrogance & bad attitude (NHS is not free to patients - It's paid for through taxation)
11:25 PM on 04/12/2012
I agree with Pauletta, there are some excellent nurses that work tiredlessly in the NHS. I would never ever discharge a patient unless it was safe to do so in the middle of the night, which I have to say I have done. I am an ae nurse and patients in ae are not patients that are admitted to the hospital, but staff there still care about their welfare and would not discharge a patient unsafely, maybe one or two trusts are responsible but please don't put all of us in that category, a LOT of nurses do care
12:17 AM on 04/13/2012
There are a lot of "Good" Nurses / Doctors / Consultants, They should seek out the bad ones, not close ranks & protect them. You'll gain respect that has been vanishing over the years (But it's more than one or two!) Keep up the good work.
08:00 AM on 04/13/2012
Whilst I agree with your sentiments my husband is 69 years of age and had a further minor heart attack recently and was admitted to Warrington NHS. Having been assessed and transferred to a ward he was subsequently woken up at 3am and told to go home. He informed the staff that I lived 35 mikes away and was not prepared to wake me up to bring him home. Fine they said we will get a taxi for you. Why would they wake him up at 3am. Why would they transfer his medical welfare to a taxi driver. He went and sat in outpatients until 8am for the rest of the night until 8am and then rang me. Appalling treatment.
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KaraC
Trans lesbian, atheist and humanist
08:07 AM on 04/13/2012
That is terrible and their actions make no sense. Hope your husband has made a full recovery.
10:23 PM on 04/12/2012
It's happened to me a few times. In 2007 I was in agony with gall stone pains and went to hospital via 999. When I was given pain killers after 3-4 hours waiting to see the ED doc, they expected me to get home by myself au 3-5am in the morning. The transport system for Nottingham university hospitals NHS trust is crap!

I can't drive a car, and loads of people don't have a car licence, so how are we expected to get home after 1am? It's dscraceful.
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09:28 PM on 04/12/2012
Good example of the tories brave new world for us and the nhs be afraid very afraid once its gone thats it you will never get it back.
10:15 AM on 04/13/2012
They haven't helped, but believe me this is nothing new and was prevalent under Labour too. This lot just want to push more of us into the private sector.
09:15 PM on 04/12/2012
Went for a routine check up today everything was fine until he stuck his finger up my bottom,
The wife said it is routine practice.
I think we should change our dentist,
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Fi
A Gluten-Free life!
09:36 PM on 04/12/2012
LOL, I think you may be right.
08:53 PM on 04/12/2012
I can't believe that the NHS would discharge vulnerable patients in the middle of the night without a relative to care and support them. However, if patients are deemed to be ready for release at night and have relatives to take them home and to care for them, I think it's better they get home as soon as possible. Less chance that way of MRSA etc. Also, it's much more relaxing to recuperate and relax in your own home and your own bed as long as any appropriate support is provided.
12:24 AM on 04/13/2012
Believe it!
10:19 AM on 04/13/2012
Quite right, you wouldn't see me for dust! I doubt the statistics hold water, but I would put money on this happening all too frequently. Worse still is when they wont release terminal patients from general wards into palliative care because wards/beds are closed!
08:31 PM on 04/12/2012
I have worked as a nurse in the NHS for 25 years and have never discharged a patient in the middle of the night. Neither have I witnessed anyone else doing so. Most of us are still in the profession to care and while the system is not perfect are doing our best. I do not feel the need to criticise other professions due to the behaviour of a few and feel disheartened with the constant criticism of those working in the NHS who do above and beyond the job description. In my experience most patients are discharged safely and effectively but this does not make the papers.
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Fi
A Gluten-Free life!
09:32 PM on 04/12/2012
Same here, this is just the Tories drip, drip, oh the NHS is a terrible thing, lets get rid of it.
12:26 AM on 04/13/2012
It's the Consultants who discharge & live in another time warp!
08:28 PM on 04/12/2012
ddd