Want to get that lovely feeling of customer satisfaction? Here's a tip: don't drive your courtesy car into the garage you're angry with and start smashing the place up.
Just ask 40-year-old Russian doctor Dr. Kustov Michael, who did just that and lived to rue the day. Currently in jail for causing over £20,000's worth of damages in the Moscow Nissan showroom, he's now learnt that that isn't the way to deal with bad service.
They were only 15 minutes late on their appointment, Dr. Michael! God knows what he would have done if they'd left him waiting half an hour...
STRANGE CRIME MUG SHOTS:
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