Patients Treated In Corridors Of NHS Hospitals, Finds Royal College of Nursing Survey

PA  |  Posted: 13/05/2012 08:44 Updated: 13/05/2012 08:44   PA

Nursing leaders have called for a halt to the loss of hospital beds after a study revealed that patients were being left on trolleys for hours on end and treated in corridors.

A survey of 1,200 nurses and healthcare assistants painted a "worrying picture", with patients regularly being kept in ambulances or held in a queue because of a lack of trolleys and beds, the Royal College of Nursing (RCN) said.

In some cases, patients were on hospital trolleys for more than 24 hours, while others were moved regularly for non-clinical reasons so targets could be met, the UK-wide research showed.

More than a fifth of nurses said patients were receiving care in corridors or other unsuitable areas every day. The situation was even worse in emergency departments.

Most nurses said patient safety was being compromised, according to the study, published before the RCN's annual conference in Harrogate.

The RCN said that in the last decade in England the average daily availability of general and acute hospital beds fell by 22%, with trusts often cutting back for financial reasons.

RCN general secretary Dr Peter Carter said: "This survey paints a worrying picture of what is happening in our hospitals. Two years ago we warned that the need to make £20 billion in efficiency savings in England alone would risk sending the NHS back to the days of treating patients in corridors or areas not designed for care. Sadly, it looks like those days have now returned.

"We know that there is huge demand in A&Es and that it is growing at a substantial rate. However, this sort of situation is not only unacceptable from a patient experience and safety point of view, but causes great distress to families, carers and nursing staff.

"Treating patients on corridors or areas not designed for care is a high-risk strategy which can have a serious impact on patient care.
Patients need to be able to interact with staff, to be able to reach call bells and to know they are visible.

"They also need regular monitoring and easy access to equipment if their condition deteriorates. Finally, patients need to have their privacy and dignity protected. It is extremely disappointing that in this day and age patients cannot rely on receiving this care."

A third of those polled said "intolerable pressure" was being placed on staff, highlighting the stress frontline workers were under, said the report.

One respondent who works on an emergency surgical admission unit, said: "My shifts have been so awful I seriously consider how I can carry on nursing. I'm 37 with 14 years' nursing experience and have never known things so bad.

"Two of the day staff who had been on duty since 7am stayed on the ward till 23.00 to help safely staff the ward as the normal night-shift staff is two staff nurses, one HCA (healthcare assistant) and this was not safe. No help was available from anywhere else to increase staffing.

"I feel so demoralised and stressed and exhausted."

Dean Royles, director of the NHS Employers organisation, said: "Hospitals and services will have varying demands from area to area and service to service, and NHS employers fully recognise the importance of having the right staffing levels to provide the safest care.

"Organisations need to plan care in a way that is best for the patient. We encourage NHS employers to put the ward sister or charge nurse in the driving seat to plan the right staffing levels and ensure patients get the safest care.

"Although there are thousands more staff working in the NHS than a decade ago, we know demands on staff are increasing. Work-related stress is something we can't ignore - it has a major impact on the well-being of staff, their productivity and patient care."

Health Minister Simon Burns said: "There is no excuse for patients to be left waiting on trolleys. The NHS has beds free and available, and hospitals should be supporting their nurses to ensure that patients are admitted to them quickly. We will not hesitate to take action where we find hospitals failing to do so.

"With an ageing population, we need to make sure we care for people better outside hospital so that they do not need to go in for treatment. This will help reduce pressure on beds and nurses working in hospitals.

"Over the last year, we have seen the number of emergency admissions to hospital go down for the first time in years, but we need to maintain this improvement so that people stay healthier for longer and that nurses have more time to care for patients in hospital."

FOLLOW UK

Nursing leaders have called for a halt to the loss of hospital beds after a study revealed that patients were being left on trolleys for hours on end and treated in corridors. A survey of 1,200 nur...
Nursing leaders have called for a halt to the loss of hospital beds after a study revealed that patients were being left on trolleys for hours on end and treated in corridors. A survey of 1,200 nur...
Filed by Dina Rickman  | 
 
 
  • Comments
  • 30
  • Pending Comments
  • 0
  • View FAQ
Post Comment Preview Comment
To reply to a Comment: Click "Reply" at the bottom of the comment; after being approved your comment will appear directly underneath the comment you replied to.
View All
Favorites
Recency  | 
Popularity
12:24 PM on 05/15/2012
Thought NHS was all about it's all in the mind & care in the community these days! lol.
08:40 AM on 05/15/2012
This is unexceptable more beds and staff are needed instead of closures and merges!!. As a Nurse, the medical staff usually get the blame for the problem but with all the paperwork and red tape weighing us down we are not coping. They increase our work load, frozen our wages and make us do unpaid over time because who are we kidding most of us wouldnt just say right Lunch time or im going home now when another person is suffering thats why we dont and cant strike either. They know this and dont deal with the problems, they just pass the blame to something and someone else. Better management of services and more staff May help these issues. It makes me feel sad, embrassed and is effecting my morale, I didnt become a nurse for this i wanted to help people. No wonder most of our Workforce is , Miserable, seeking work aboard, taking early retirment or is out of the NHS.
photo
25sammy25
We just wanna be togever !!!!
03:40 PM on 05/15/2012
I totally sympathise with you as I don't think nursing staff are given the credit they deserve. I was recently admitted to my local A & E and the doctor supposedly attending me did go off duty during the investigation and I was then approached by another doctor who didn't know me from Adam. He gave me pain killers and antibiotics and sent me home. I was again admitted to A & E next day for same symptoms and admitted to a ward. The nursing staff were absolutely first class and I think some of the doctors need to take a leaf out of their books.
09:28 PM on 05/14/2012
It is going to get a lot worse with foreign private health companies running hospitals....Their interest is profit not people. And the UK public are letting the Tories get away with it.
photo
HUFFPOST SUPER USER
Fozwords
Abandon hope when you post on here
08:27 PM on 05/14/2012
It has been aid many time before and will be again, the only people who should run hospitals are matrons, not managers, the one thing that always comes out is that these people (managers)cannot manage, they look solely at profit, people dont matter.
09:55 PM on 05/14/2012
Never a truer word said. A few years back I was working in a residential care home for the elderly under a matron. That place was her home and the residents her family. It was a lovely place to work in and everyone knew that only their best efforts would be enough and were happy to fullfill. During that time however, the matron retired and the home was taken over by a manager. Without a word of a lie, the whole place changed. It was no longer a home from home, it was a business. Time wasnt given freely to the residents as and when they needed it anymore, as time was money and the manager had targets. The long standing team of carers started falling apart. Hospitals are just the same. Back in the day of the matron, you couldnt fault them. Nowadays you cant find enough paper to record the faults on. Evolving is not always for the best.
12:19 PM on 05/15/2012
Bring back old style matron, bring back cleanliness & smartness - complaints dealt with there & then / rectified.
05:54 PM on 05/14/2012
Patients treated in corridors? Good job they have corridors with the Tories back! They managed to flog it off completely yet?
photo
HUFFPOST SUPER USER
paulie boy
Justice for all..not the few
05:11 PM on 05/14/2012
Absolute disgrace.. I hope the government is ashamed..We are more like a third world country, since this shower came into government...The "Posh boys" don't care about anyone but themselves..
12:20 PM on 05/15/2012
Ditto the NHS itself!
01:57 AM on 05/14/2012
In recent years my mom, my wife, my mother in law and my late father required hospital treatment, all of them spent time overnight either on a trolly or a cubicle in what is jokingly called the Emergency Assesment Unit. My mother in law only recently had to wait two hours in the ambulance outside the EAU before being admitted to her cubicle We have one large local Accident and emergency hospital nearby where there used to be four smaller ones but there was far more beds available then and waiting in corridors was unheard of. The population is growing and yet there are less wards open, Treatments may be better and less time is spent recuperating in hospitals than in days gone by but the NHS is being trimmed to the bone . Politicians turn a deaf ear to this practice as they use private hospitals no doubt at the expense of us the taxpayers!
04:33 PM on 05/13/2012
Parliamentary Health Ombudsman / GMC should listen to complaints & rectify problems - rather than ignoring them saying it's standard practice - The last 15-20 years the NHS has gone down hill, usually at a human & employment level! You hardly hear anything complimentary about the NHS or it's staff any more, just bad experiences that are not investigated / covered up!
Southern law girl
Researching my viewpoint....
06:33 PM on 05/13/2012
Good evening Lawyer Porker!

Lovely day today here in the Cotswolds!

As usual, your comments are absolutely spot on. This is a very emotive topic, the sooner the Country is out of living in cloud "...our amazing NHS..." (you what?) or "...but it is the only health service in the world like it...", (I'm sure it is!) or "...free on demand...", (alright until you go down with some lethal superbug and end up dead in the process, or victim to gross negligence), "...the amazing nurses and staff..." (until they deny elderly patients food and drink, or too lazy to leave the nurses station, which I have seen at first hand). I could go on.

A while back I visited a friend in a certain hospital in Oxford, one supposed to be cutting edge and all that stuff! It was dreadful there, we are talking about the Cardiac Care Unit, dust the size of tumble weed, I could not believe it. However, I made comment to the CEO, nothing done at all, so no surprises there.

The PHO or GMC are a huge contributory factor to the problem, everyone scared silly about losing their job or upsetting the bosses.

Had my say now! :-) LOL!

Best wishes to you!
01:22 PM on 05/13/2012
We will not cut NHS or Privatise the NHS Mr Cameron said
12:16 PM on 05/13/2012
Is this the tories way of showing they care about the NHS? Too many managers and not enough front line staff or facalities.Why do they have so many managers? To monitor the figures relating to targets set by the Government!! The Tories cannot wait to privatise the NHS so they can be shot of this thorn in their side.Why also are foriegners allowed to come here and get operations for free on our NHS? If you go to anther country you must have health insurance or you dont get treatment.We should be checking this at our borders.
02:15 PM on 05/13/2012
...Why do they have so many managers?...

Ask Tony Blair...
03:57 PM on 05/15/2012
Try asking your namesake.

Blair, in spite of his faults on other matters was not responsible for the culture of managers in the NHS.( Although when he had the chance to destroy it he failed miserably not do do so).

That was due to the 'reforms' brought in under the Thatcher Tory regime in the early 80's, along with the idea of cutting back funding if not all the budget was used up in a particular year, by reducing ongoing budgets by the amount of underspend.

This created chaos in the budgetary control mechanisms in place across the NHS.
One example of what occurred was in order to preserve and conserve the budget at years end, where my wife is located, all the internal telephone system, was ripped out,( it was two years old), and replaced with a brand new one.

How can I say this in so certain a manner? easy answer, my wife is a accountant in the NHS and has seen the way the Thatcherite policies were implemented.

I suggest in future you keep your Tory propaganda to yourself.
12:04 PM on 05/13/2012
They have been cutting beds for some time now. Less beds, more births and more people let into the country. It's simple maths no one can't fit a quart in a pint pot.
Kraptonfactor
They're coming to take me away ha ha, hee hee, ho
11:22 AM on 05/13/2012
If paperwork was reduced then nurses would have more time to give patient care. I was so sick of filling in forms stating what care the patient needed when I didn't have the time to actually give that care. It's exactly the same in the Police, far too much paperwork, not enough action.
Target culture has to go too, it's unrealistic and gives a false impression of actual performance, same in schools. Give us a government who can actually run the country rather than just giving the IMPRESSION that they are doing so.
10:00 AM on 05/13/2012
This makes me very angry. To my knowledge this was going on 2001/2003 and probably even before then. Why is it only now that the RCN deigns to bestir themselves to comment? Couldn't possibly be politically motivated could it... This institution as it's currently constituted has ruined the nursing profession and has a great deal to answer for in my opinion.
04:06 PM on 05/15/2012
Maybe it's due to the FACT the RCN, along with the doctors are those with the means to comprehend what is happening in their respective professions when working at the bedside.

Or would you have a bunch of recent school leavers telling professional craftsmen how to put on a roof, plumb out a system or electricians how to wire up a building, Maybe have Bricklayers told how to lay bricks,.

There is a gulf of difference between construction management and NHS management, in construction those who manage are trained professionals in construction, those who manage in the NHS are basically controllers of budgets, and to hell with the reason the NHS exists,, a sector known as the PATIENTS.
04:42 PM on 05/15/2012
You really do object to me having an opinion, don't you, Scouse?

The post to which you take issue is based on first hand knowledge. If you don't like it - tough.
09:20 AM on 05/13/2012
Anyone with enough brain's left inside their emty head's,must remember these Head line'e
Prior 1997,and here we are again in 2012.My God will these Bastard's never learn?we know it
won't be their loved one's suffering,if you have an MP tory or lib/dem write to them and tell them
you won't stand for this,and start your contact off with them (Dear Richard Head)