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O2 Customers Face Chaos As Network Problems Mean Text, Calls And Data Go Down

11/07/2012 19:14 | Updated 12 July 2012

02 chaos quick fix: Turn 3G data off to boost signal

O2 customers faced chaos on Wednesday afternoon when network problems affected their ability to call, text and get online.

A spokesperson for Britain’s second biggest mobile operator said at least "thousands" of customers were affected by the problems.

“We are currently seeing a problem on our network affecting some of our customers. Those customers affected will have difficulty making or receiving calls, sending texts or using data,” the operator said in a statement on their website.

Many took to twitter with the problems, with the phrase ‘My O2’ trending in the UK. However not everyone was affected with some saying “my O2 is fine.”

O2 have around 23 million customers in the UK.

The company was formed in 2001, following the demerger from British Telecom of its former mobile business, BT Wireless.

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