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O2 Twitter Uses Street Slang To Communicate With Customer Tunde Over Broadband Failure

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TWITTER ANGER
A customer used Twitter to express his frustration at o2 | Alamy
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An O2 employee had a tongue-in-cheek response to a customer complaining about his internet connection, replying to him using the same street slang.

The hilarious conversation was retweeted thousands of times, between the infuriated "Tunde" who was having problems with his broadband, and the customer service Twitter was endeavouring to help, using words such as “fam”, and "ting".


Tunde
bastard big man ting I swear direct me to your owner what happened to my internet connection fam mans having to use wifi and dat

O2 in the UK
Have you tried to reset the router ting fam, so mans can use the wifi and dat?

Tunde
jheeze so u man speak slang and dat r u a girl what ends u from. And naa ii didn't what router

O2 in the UK
The router/modem that sends the WiFi signal round mans yard to get internet? Reset it and let us know how you get on fam.

After failing to fix the broadband, the Twitter account urges Tunde to call them, but using outdated slang, mocked by the customer.


O2 in the UK
Call us famalam! 202 Free from your O2 mobile >

Tunde
loooooool u said famalam bruv ur slang is 2008 man

The original tweets have had more than 3,500 retweets, but Tunde, who said he was taking English A-Level, said the language was meant to be mocking, and criticised people for portraying him as stupid and illiterate.


Tunde
Tbh I'm going to confess this was for my english language couse work to assess the interaction between phone companies and ppl

Tunde
why are u so stupid iim doing english at A2 I go to college you're probably a brick layer or carpenter

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