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Zizzi Restaurant Refused To Blend Disabled Teenager's Food Because Of Health And Safety

19/05/2013 18:10 | Updated 22 May 2015

The Zizzi restaurant chain has apologised to the family of a severely disabled teenager after its staff refused to blend food for the boy because it would break health and safety rules.

Seventeen-year-old Ryan Moss's family said staff at Manchester's Trafford Centre branch refused to liquidise the food for their son who cannot eat solid foods because he has a severe form of quadriplegic cerebral palsy.

They had visited Zizzi's on Wednesday and ordered a bowl of pasta for the teenager.

They always carry a hand-held blender when they eat out but the manager refused to use the device on the dish because he said it would breach health and safety rules.

Ryan's step-dad Chris King, 49, told the Manchester Evening News: "I was more shocked than anything else. Wherever we go, Ryan goes. Whatever we eat, Ryan eats.

"Some families with special needs children would come up against a hurdle like this and it would put them off eating again."

Ryan's mum Paula Moss, 46, added: "Things like this shouldn't happen in this day and age."

Zizzi bosses have since apologised for the incident, saying they were sorry for any distress caused.

A spokesperson said: "We strive to offer the very best customer service at all of our restaurants and are looking into this incident as a matter of urgency to ensure levels are maintained in the future."

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