UK

Glasgow's Commonwealth Games Website Experiences Major Delays In Latest Tickets Fiasco

19/08/2013 13:25 BST | Updated 23/07/2014 12:59 BST

Glasgow's Commonwealth Games website is suffering major delays, after the launch of more than a million tickets this morning sent sports fans into a frenzy.

After the fiasco surrounding the availability of tickets to the London 2012 Olympics, next summer's sporting event has technical issues of its own.

The process is being operated by Ticketmaster – who were widely criticised for their complicated bidding process for tickets to the Olympics.

commonwealth games

The rush for tickets on the website has lead to long delays

However, Commonwealth Games organisers have been keen to stress lessons have now been learnt and that a new procedure has been implemented.

Having studied the chaos with 2012 ticket sales for London Olympics, organisers had hoped to avoid congestion on the first day by giving fans four weeks to apply for tickets.

But the initial demand for seats is still "very high", which has led to long delays for those desperately trying to access the ticketing section of the official website.

As frustrated users attempted to secure the coveted tickets, they were told they could be waiting for over an hour, while a statement on the website apologised for delays.

"We are currently experiencing high demand on the website," it read.

"We are processing ticket applications as quickly as possible and appreciate your patience during this time."

A Glasgow 2014 spokesman said: "The website is up and running and thousands of people are already starting and submitting their applications.

"Due to the very high levels of demand, however, some people may have to queue.

Reassuring those keen to go, an organiser said there was no need to rush as the public would have four weeks to place requests.

"It makes no difference whether you apply on the first day, the last or any day in between, as long as your application is completed by 6pm on September 16."

Elite athletes from around the world will travel to Scotland for the 11-day event beginning on July 23.

Ticket prices start at £15 for adults, with discounts for under-16s and over-60s. Games chiefs have pledged that two-thirds of tickets will be £25 or less.

In an effort to avoid the row over unused seats at many Olympics events, organisers have promised that 70% of all seats at each event will be for the public.

Applications can be made online with debit or credit cards or by post, using the form in the ticket guide.