Children will miss out on meeting Santa and Disney's Frozen princesses after a Christmas winter wonderland was cancelled.
A 'star studded' opening night was planned for Ruislip Winter Wonderland in Northolt, north London, with appearances from I'm A Celebrity contestant David Van Day, EastEnders actor Matt Lapinskas and Coronation Street star Adam Rickitt.
But the fun fair won't open its doors following a disagreement with the landowners.
Images on the event's Facebook page, which gathered more than 3,500 likes, showed actors dressed up as characters from the Disney film Frozen, fairground rides and a circus tent.
But the organisers posted a message this week explaining the event had been called off – leading to an angry backlash from disappointed parents.
Nicola Powis commented: "The idiot running it has showed unprofessionalism, petulance and idiocy in all of the responses to the comments.
"I don't believe they ever had any intention of putting on the event. Idiots."
Becky Barnes wrote: "Sorry but if their spelling is anything to go by no wonder it wasn't taken seriously.
"Sad state of affairs to build up people's hopes. Name and shame the land owners and even organisers."
Another commenter said her sister travelled all the way from Scotland with her rides for the wonderland.
The free event was expected to run until December 27 and offered rides for £2.
Other celebrity guests include Blue singer Lee Ryan, Another Level singer Dane Bowers and boxer Joe Calzaghe.
A statement on the Facebook page said: "We are sorry to inform that the event has been cancelled.
"After a day of discussions between the event organisers and the land owners unfortunately the event has had to be cancelled.
"We are extremely upset about this decision and did not take the decision light heartedly."
The cancellation comes after Laurence Llewelyn-Bowen's Christmas experience, based at The Belfry Hotel in Sutton Coldfield, was temporarily closed after a barrage of complaints.