An MP has been mocked after using House Of Commons headed paper to write a letter of complaint after she missed out on the opportunity to buy a £195 pair of Star Wars-themed high heels.
The Manchester Evening News reported that her letter read: “I have only ever brought [sic] your shoes and I am loathed to do so again, or recommend your shoes to others.
“I am writing to let you know that treating customers in that way will only cost you more in the long term.”
The chain’s head of retail, Daniel Theophanides, said that Rayner sent two letters, one to head office and the other to the firm’s Brighton outlet.
He said that he was “very shocked” at the wording of the letter, adding that it “wasn’t nice, it was cruel”.
Theophanides said that Rayner had mistakenly believed she was on a pre-order list, when in fact customers had to buy them in person from the company’s shops.
He added that he called her to say that he was sorry she had missed out on the chance to buy the heels but claimed that she “hung up” before he had a chance to offer her a pair he had sourced from China.
The MEN reported that she tweeted about the incident - although she now appears to have deleted her Twitter account.
She told the publication that she had been complaining about the “poor level of customer service”.
Many online were quick to mock Rayner, including the Sun…
Maybe these weren't the shoes you were looking for @AngelaRayner ? https://t.co/5ZHRjwKYFn— Bhavesh Mistry (@mistermistry) November 9, 2015
While others were simply outraged…
@MENnewsdesk Tell me this isn't your priority whilst at work? @AngelaRayner— Tricky Ricky (@_Tricky_Ricky) November 9, 2015
Irregular Choice stocks a wide range of Star Wars-themed shoes, including Yoda, C3PO and Darth Vader numbers.
"Modest " use of House of Commons stationery is permitted under parliamentary rules.
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