Strained Ambulance Crews Too Slow To Reach Critical Patients, Report Finds

'It is essential that clinical and political leaders ramp up the pressure and hold the Health Secretary and government to account.'

Twelve of the UK’s 13 ambulance services are failing to reach dying and seriously-ill patients fast enough as the emergency service creaks under the strain of high demand, according to a report.

An investigation by the BBC found that the Welsh Ambulance Service was the only one meeting the target to reach patients with life-threatening conditions within eight minutes.

Freedom of Information requests by the broadcaster found more than 500,000 hours of ambulance crews’ time in England, Wales and Northern Ireland was wasted waiting at A&E to hand over patients to hospital staff.

Twelve of UK’s 13 ambulance services are failing to reach dying and seriously-ill patients fast enough
Twelve of UK’s 13 ambulance services are failing to reach dying and seriously-ill patients fast enough
Olivia Harris / Reuters

Dr Mark Holland, president of the Society for Acute Medicine, said the “significant strain” on the NHS was due to the Government’s failure to accept the social care crisis.

He said: “The Government has continuously failed to acknowledge the scale of the crisis in social care and the record numbers of delayed discharges in our hospitals as a result – a significant factor in the build-up of pressure on our hospitals.

“Having the support and infrastructure in place to discharge medically-fit patients safely is central to releasing pressure on emergency departments, acute medical units and ambulance services.

“It is essential that clinical and political leaders ramp up the pressure and hold the Health Secretary and government to account on this issue before it is too late.”

NHS England’s ambulance lead, Professor Jonathan Benger, said the rising number of calls the service received was a major factor in the delays.

He told the BBC: “In the face of rising demand it is not surprising we are having difficulty meeting these targets. It is time to look at the system.”

Close

What's Hot