Entries by Margaret Heffernan from 05/2008

Yahoo Is Not the Problem - Microsoft Is

| Posted 05.07.2008 | Business

The spectacle of Microsoft trying to buy Yahoo feels like watching two dinosaurs trying to mate: painful and irrelevant. It is revealing not in its denouement but in its genesis.

Real Artists Ship

| Posted 05.21.2008 | Business

Whichever innovation guru you read, you won't find references to customers. But nothing compares to the creativity that could come from consumers if companies only knew how to talk to them.