Entries by Mark Hillary from 04/2012

Customer Service Lessons From Tom Cruise

| Posted 04.03.2012 | UK Tech

The arrival of social media has been both an opportunity and headache for retailers. It's certainly easier to build a community of loyal fans and to work on deals and offers with them, but it is just as easy for the community to share bad news about your company - especially when rivals are offering better deals.

One Generation on From Cobain and Nirvana

| Posted 04.05.2012 | Huffington Post

Guitar amplifier legend Jim Marshall died today. And today also marks the 18th anniversary of the death of one of his best-known customers, Nirvana fr...

Is It Really So Strange to Leave Work at 5.30pm?

| Posted 04.06.2012 | UK Lifestyle

I realise that in a tough economic climate people are scared and will do whatever they can to appear invaluable to the company, but why don't employers switch the emphasis on what they expect of people to the output and value rather than time?

I Was Not Born in Belfast, But That's What My Brazil ID Card Says...

| Posted 04.06.2012 | UK Lifestyle

I am a Londoner, but I live and work in São Paulo in Brazil. This week I collected my Brazilian permanent ID card. It's taken months of bureaucracy and many visits to the policia federal in Lapa to get this far.

Do Twitter Users Ever Meet in 3D?

| Posted 04.09.2012 | UK Tech

For as long as I can remember some people have suggested that the use of computers to communicate with others is anti-social and leads to the decline of in-person socialisation, like having a pint in the pub with friends.

When Will IBM Accept That Women Are Equal to Men?

| Posted 04.09.2012 | UK Tech

Let's build a smarter planet is IBM's mission statement, but does that include a planet where women are considered equal to men?

London 2012: One Hundred Days To Go

| Posted 04.17.2012 | UK Sport

It is exactly one hundred days until the opening ceremony of the London Olympic games when, under Danny Boyle's direction, thousands of British volunteers will show the world that the UK can match anything China did four years ago.

Punk Rock Musicians Should Have Huge Bonuses...

| Posted 04.30.2012 | UK Entertainment

The Damned were always a little different to most punk bands, with singer Dave Vanian possessing the kind of voice many crooners would kill for and guitarist Captain Sensible being a skilled musician. Contrast this to Paul Simonon writing chords on his fretboard and Sid Vicious who had the right attitude, but no ability to play a guitar, and you can see why they stood out.