Dominic Irvine
Founding partner of Epiphanies LLP

Entries by Dominic Irvine

"What's wrong with these people?" - Part 2

(0) Comments | Posted 9 March 2015 | (16:45)

The cold light of day

"I can't believe I did that!" Ever had that sensation, when you look back and wonder what the hell happened? In the cold light of day it seems so stupid. It might be as simple as eating far too much despite your every intention...

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"What's wrong with these people?" - Part 1

(0) Comments | Posted 3 March 2015 | (09:24)

"What's wrong with these people?" Frustrated at the drivers' seeming inability to stop rescanning all the parcels prior to loading the vans, the IT director of a logistics company had his head in his hands in despair. In the cold light of day it seemed incomprehensible to him that they...

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Innovating Value

(0) Comments | Posted 6 February 2015 | (13:02)

Value is an oft used word in business. We need to create 'value'. But rarely do we take the time and ask ourselves, what do we actually mean by value? From a business perspective the value that matters is that which the consumer deems valuable. In this article I'm looking...

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Lessons from water and lemons: Open Innovation

(1) Comments | Posted 27 January 2015 | (09:53)


There was a time when people believed that cholera was transmitted through the air. This belief was very strongly held, even when the evidence was overwhelming that it was transmitted through water, and many people died unnecessarily as a result. The same thing happened with scurvy, a disease common...

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Productively Lazy?

(0) Comments | Posted 6 January 2015 | (08:36)

You could be forgiven for thinking that we in the UK are a lazy bunch.

The bank-run on Northern Rock in 2007 heralded the start of the Great Recession and since then labour productivity in the United Kingdom has been remarkably weak. Whole economy output per hour stands some 16%...

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It's Not About Teamwork

(1) Comments | Posted 8 December 2014 | (11:13)

Can you believe it? They had promised the customer they would get the work done and they hadn't done it. As one of the partners in the business, I soaked up the criticism from the customer and accepted blame and promised to get it sorted. I listened with boredom to...

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We Need to be More Innovative - But Doing What Exactly?

(0) Comments | Posted 6 November 2014 | (12:45)

Becoming more innovative as an organization can sometimes seem overwhelming and daunting. The challenge is working out what to do. Set out below are the reasons why and some suggestions for how to work out what to do. If you are struggling to get your organization on board, why not...

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It's Not About Change - It's About Control

(0) Comments | Posted 9 October 2014 | (15:40)

I stared at the blank screen in disbelief. I prodded the power button, it burst into life and then died again. It was 9.30pm at night, dark and I was somewhere deep in the Provence countryside. I'd been cycling since 6.30am and had ridden over the equivalent of Mont Blanc...

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How Many of Your Employees Are Actively Engaged?

(0) Comments | Posted 2 October 2014 | (16:31)

How bad must it have been?
Tom drove to work. He walked into the office, left the keys to the van on the desk and told the depot manager in no uncertain terms that he was resigning. He'd had enough. He could no longer take the pressure 'management' were...

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Relentless Curiosity - The Business Culture of the Future

(0) Comments | Posted 29 September 2014 | (15:11)

The CEO of the company stood on the stage in front of the senior leaders of the business. It was a lovely venue; the chairs were arranged in neat rows, coffee had just been served in the atrium and the agenda was on schedule.

"We need to innovate," the...

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Out of Control... Lessons From the Back

(0) Comments | Posted 28 August 2014 | (15:48)

Milking it
As the cardamom flavoured milk was passed to me to try my heart sank. I don't like the mouth feel of milk and am indifferent to its flavour. I had little choice, I was surrounded by delegates at a workshop in Saudi Arabia where we were testing...

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Dragons - All Smoke and Fire

(1) Comments | Posted 22 August 2014 | (13:16)

It's a flaming mess

In their infinite arrogant wisdom, the "Dragons" in the latest series of BBC2's well-known entrepreneurial roasting session Dragon's Den recently turned down Richard and Lynn Bye's request for investment in their cycling apparel business "Fat Lad At The Back", otherwise known as "FLAB".

The Byes...

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Mental Toughness

(0) Comments | Posted 21 August 2014 | (14:45)

Man up!
The deluge from the cloud burst meant the streets had become streams. As I ground my way slowly up the steep hill 150 miles in with 50 to go on a long training bike ride, a driver overtook me. The wave of water from the wheels, taller...

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Albert Einstein and Thomas Jefferson were both wrong!

(0) Comments | Posted 16 July 2014 | (12:32)

It's amazing how many people have a view on greatness and so few have ever achieved it. Amazon will sell you '3,500' books with greatness in the title. As a business we spend our days helping people raise their performance for the benefit of the business and themselves. What we've...

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What Would You Tell 15-Year-Olds

(0) Comments | Posted 14 July 2014 | (16:57)

I was invited to speak to 60 15-year-old children about my career and how I had got to where I was today (cue stifling yawn). The more I thought about it, the more I realised that quite frankly, whilst it might be vaguely interesting, it wouldn't be much use. Instead,...

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Cycling Insights - Lessons from Business Leaders

(0) Comments | Posted 14 July 2014 | (08:39)

I looked at my beer glass, relishing the 'Ice cold in Alex' moment having just cycled 565km from Paris to Geneva in 2.5 days. I listened to the banter and laughter of my fellow cyclists - mostly a group of senior business executives from some of the world's best known...

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Ey Up Boss! Yorkshire's Tour de France

(0) Comments | Posted 8 July 2014 | (15:46)

What is it about Yorkshire that inspired 2.5million people to turn out and watch two days of the Tour de France? And, can this same spirit be bottled so that organisations can inspire and motivate their employees?

Tour de France officials were astonished at the high levels of support and...

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Discretionary Effort - Insights From the Business of Cycling

(0) Comments | Posted 3 July 2014 | (16:25)

The security team faced a choice, overtake the hapless cyclist at the back to get behind their man or watch as the gap between the two riders grew. Having an armed security team is not a requirement for many of us when out riding our bikes, but if you are...

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Coffee Loyalty Cards - The Stamp of Success

(0) Comments | Posted 30 May 2014 | (12:04)

"Do you have a loyalty card?" the Barista asked as I paid for my double espresso. My card was duly stamped - only two more coffees before I could claim a free brew. Most people in the queue had a loyalty card too. And so I got to thinking.

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The Power of Goals - An Insight From a Failure

(0) Comments | Posted 14 May 2014 | (14:59)

A recent attempt at breaking a 50 year old cycling record led to some useful insights on goal setting applicable to individual, team and business goals.

"Will everyone shut the f**k up and do exactly what I say" shouted the medic on the team. What followed was instant silence. My...

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