An Indian minister has been praised for her chilled response to an irate Twitter user.
External affairs minister Sushma Swaraj received a tweet from user @M_VenkatM, who was complaining about his fridge.
He tweeted at her complaining that he had bene sold a faulty fridge, including details of the model he had bought.
But rather than simply ignoring his complaint, Swaraj showed just how cool, calm and collected she was with this gentle response:
While Swaraj was unable to offer him assistance, he actually thanked her for her response as it brought attention to his plight:
According to the BBC, Swaraj is known for responding to Indian people overseas who need diplomatic assistance.
Her response to the fridge problem earned her much praise on Twitter...
In 1977, Swaraj became the youngest ever cabinet minister in India at 25 years of age.
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