Mark Hillary
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Mark Hillary is a British author, blogger, and advisor on technology and globalisation based in São Paulo, Brazil.

Mark is the chief executive of Brazilian tech research firm, IT Decisions; focused on buy-side research with the largest active community of chief information officers (CIOs) in Brazil.

He has written several successful books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, ‘Talking Outsourcing’, and ‘Building a Future with BRICs’.

He is one of the best-known British bloggers focused on politics, globalisation and technology and is a regular contributor to Reuters in addition to The Huffington Post. Mark’s blogging for Reuters is particularly focused on British politics and the network society – he live-blogged the entire 2010 general election with a focus on issues such as immigration, hi-tech services, and the digital economy.

Mark is one of the 100 official British ‘BT storytellers’ covering the London 2012 Olympics. He was shortlisted as business blogger of the year in 2009 by Computer Weekly and in 2011 won the SSON (shared services and outsourcing network) best blogger award.

Mark has advised the UN on the development of the IT industry in Africa, the Indian government on service exports, and the British government on developing a hi-tech economy – as well as being a blogging mentor to teenage children under the guidance of the Labour administration’s Department for Children, Schools, and Families.

Mark is a visiting MBA lecturer at London South Bank University, focused on corporate structures and the globalisation of services. He has lectured at several other universities, inc. the LSE and Loughborough. He is presently working on research into a new book about IT in Brazil, and a short book on the corporate use of Twitter.

Mark lives in São Paulo with his wife Angelica and ‘vira lata’ dog, Joe. The BBC filmed his wedding in 2010 because it was entirely arranged on Facebook.

Entries by Mark Hillary

Could Brazilian Pride In The Maracanã Change The Entire Nation?

(2) Comments | Posted 4 June 2013 | (19:24)

The new improved Maracanã stadium in Rio de Janeiro is now open for business. The opening match last weekend featured England and Brazil in a battle where both teams led for part of the game and eventually settled on a 2-2 draw.

You have probably read...

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No HP Sauce, Endless Red Tape: Would You Want to Live in Brazil?

(20) Comments | Posted 25 April 2013 | (22:32)

I'm a regular reader of the Gringoes.com website. It's a magazine for foreigners living and working in Brazil and the downsides of being in Brazil are a regular theme of articles and discussion, particularly in the associated Facebook group where readers can vent their opinion openly...

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Can Britain Claim Greater 'Soft Power' Thanks to Iron Maiden?

(1) Comments | Posted 15 April 2013 | (00:00)

I was recently invited to attend a Wilton Park round-table discussion titled "Applying soft power: the Brazilian and British perspectives" in São Paulo. Wilton Park is a think tank funded by the Foreign and Commonwealth Office to explore policy issues that affect the UK...

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Thatcher: The Most Divisive British Leader of All Time

(6) Comments | Posted 9 April 2013 | (18:19)

The death of Margaret Thatcher has been quite unlike that of any public figure in living memory. The debate about financing her funeral had started long ago so it was only to be expected that there was going to be some diverse and extreme views when...

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When Was the Last Time You Switched Off Your Smartphone?

(4) Comments | Posted 26 March 2013 | (23:00)

How often each day are you truly disconnected from the internet? If you have a smartphone then it's probably not very often at all.

If you take a flight then it's likely you might have to endure several hours without social network updates - though many airlines are...

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Peter Hook: Inside Joy Division

(1) Comments | Posted 30 January 2013 | (17:42)

Peter Hook believes that the truth about Joy Division, the legendary post-punk band he formed, remains unknown. Much has been written about the band and their influence on English music culture, but Hooky has now followed up his popular history of The Haçienda club...

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Cinema in Ealing: Will the Tragedy Finally Return to Comedy?

(4) Comments | Posted 25 October 2012 | (17:04)

British film fans cherish Ealing in west London. The leafy suburb is home to the oldest film studio in the world - a studio that is still seeing active use today on many British movies and TV shows, such as Downton Abbey. The

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Introducing the Band: Suede Meet their Fans in Brazil

(0) Comments | Posted 20 October 2012 | (00:45)

Suede have never been to Brazil and as their car meandered slowly through the Pinheiros district of São Paulo towards the Queens Head pub this morning, they might have wondered why they are here now. The area is being extensively upgraded, with new roads and facilities...

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How Twitter Saved Bletchley Park - Live From Brazil

(1) Comments | Posted 26 September 2012 | (16:22)

Dr Sue Black is an internationally-known computer scientist. She is is a Senior Research Associate in the Software Systems Engineering group in the the Department of Computer Science at University College London and a Senior Consultant with Cornerstone Global Associates.

Dr Black visited Brazil...

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How Will You Be Watching the Rio Olympic Games in 2016?

(0) Comments | Posted 6 September 2012 | (02:47)

How did you watch the London Olympic and Paralympic games? Did you follow the coverage on TV offered by the BBC and Channel 4 or were you watching on a phone or iPad, catching video clips offered up from various social networks?

London 2012 was the first Olympic...

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Have You Taken Up Sport Because of the Olympic Games?

(0) Comments | Posted 4 September 2012 | (16:10)

British people have been enthused by the Olympic games and are searching for those long-forgotten trainers - inspired to exercise by the wall-to-wall sport on TV - according to a feature in the latest issue of Time magazine.

And why not? 2012 has been a bumper year for...

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Can We Forget the Recession Until the Paralympic Games Are Over?

(0) Comments | Posted 28 August 2012 | (20:38)

Sometimes the line between patriotism and nationalism can seem paper-thin. When I stood in the crowd at the Rebellion punk festival in Blackpool last month, the St George's flags and swastikas were clearly visible, yet the same crowd roared with approval when a Jamaican, Usain Bolt, won the...

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It's Time to Big Up and Bonus the Games Makers at London 2012

(4) Comments | Posted 10 August 2012 | (11:20)

The first time volunteers were used at the Olympic games was at London in 1948 so it's only appropriate that at the London 2012 games over 70,000 volunteered to help out. Olympic volunteering is coming home.

The 'Games Makers' have staffed the venues, directed the public...

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Where Have All The London Tourists Gone?

(1) Comments | Posted 9 August 2012 | (12:53)

Do you remember the fear of chaos in London before the Olympic games? The transport congestion and lack of hotel availability? It was predicted that enormous lines would snake around train stations forcing commuters into a 45-minute wait just to get onto a station platform.

The horror stories and recorded...

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Abuse Athletes like Zoe Smith At Your Peril

(0) Comments | Posted 1 August 2012 | (12:59)

As the London Olympic games approached, much talk was of the Olympic Athletes' Hub and how athletes would be more connected to their fans than ever before thanks to social networking tools such as Twitter and Facebook.

But the social media story that has dominated the media in...

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Ealing Tweetup Shows London How to Go Social

(0) Comments | Posted 26 July 2012 | (10:19)

The historic neighbourhood of Ealing was rocking last night as 250 bloggers joined together to celebrate the latest Ealing Tweetup - better known as #ealingtu to users of the social networking service.

I started the Ealing Tweetup three years ago as a meeting where a few...

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Why Do Brits Hate the London Olympic Games?

(94) Comments | Posted 18 July 2012 | (00:00)

What is it about being British? We go and invent all the best sports in the world and then give great sportsmen like Andy Murray a hard time about whether he is more Scottish or more British - or ever going to win at Wimbledon.

...
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Would You Pay to Post on Your Facebook Wall?

(44) Comments | Posted 22 May 2012 | (00:00)

All eyes on Friday were on the Facebook IPO with analysts and investors still undecided about whether it makes sense to value a company with revenue of under $4bn at $104bn.

And one of the key questions is how Facebook will increase the amount of revenue they earn...

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We Are Chained to Work 24/7 by Our Social Media Profiles

(7) Comments | Posted 9 May 2012 | (00:00)

Last week I was presenting some social media disaster stories at a conference hosted by the customer care people Teleperformance. You can guess at some of the brands I talked about - when I asked the audience to suggest a few ideas of online disasters they called out...

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Punk Rock Musicians Should Have Huge Bonuses...

(5) Comments | Posted 1 May 2012 | (00:00)

The Damned were always a little different to most punk bands, with singer Dave Vanian possessing the kind of voice many crooners would kill for and guitarist Captain Sensible being a skilled musician. Contrast this to Paul Simonon writing chords on his...

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