Mark Young
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Mark has been in sales for 20 years making cold calls, attending meetings, writing credentials, websites and pitch documents as well as pitching to hundreds of blue-chip brands.

His career started in TV airtimes sales and led through publishing (consumer and customer) and later into advertising and direct marketing before setting up Retriever.

At the heart of his work is coaching his team to open doors using a natural and non-salesy approach to what they do, both in the spoken and written word. Alongside the lead generation, Mark works with many businesses on their proposition, their new business strategy and copy-writing for sales.

Mark’s belief in the power of relationships in business is what drives everything he and his team deliver for their clients.

The right story, told by the right people to the right people with great proof. That's what works.

Entries by Mark Young

What's Wrong With Everybody?

(0) Comments | Posted 17 February 2014 | (12:54)

I'm sure I remember back when I started work things were a whole lot more chilled out. People were steady, productive, had a laugh and always went to the pub after work. So why does everything feel so much more highly strung these days?

Well we all know the answer...

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What Colour Is Your Business?

(0) Comments | Posted 24 October 2013 | (17:49)

B2B sales and marketing has had to wake up a bit. No longer is it about pouring badly targeted messages through fax machines in offices across the land (showing my age there) and sending terribly serious glossy brochures through the post.

Just as with consumer marketing and sales B2B must...

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Why Sales Training Doesn't Work

(0) Comments | Posted 3 September 2013 | (14:10)

When it comes to honing your silky skills as a new business person you have some choices. Let's say you want to get even better on the phone, get more control of conversations and get what you need from the person you're talking to on a more regular basis.

Well...

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Head or Heart in Sales?

(0) Comments | Posted 25 June 2013 | (10:49)

What shouts louder to you? Your head or your heart?

In this kind of market people are sick of getting badly thought out approaches that don't truly engage. It's a bit like standing in a bar and just shouting at the top of your voice about what a great person...

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Making a Sales Team Gel

(0) Comments | Posted 16 May 2013 | (18:37)

I remember my first proper sales job really well. I worked at a publishing company on various titles selling advertising space. The company was irreverent, creative, and professional and I absolutely loved going to work there.

I loved it because everyone in the sales team was a really good laugh....

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Phone Rage - How to Defuse Initial Negativity on New Business Calls

(3) Comments | Posted 23 February 2013 | (17:20)

There are ways in which it is simply not acceptable to talk to each other. We all get that but...

Only last week I was driving around a roundabout minding my own business when a woman in a car -with a small kid beside her- decided to unleash a volley...

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Why Life Values Are So Important in Business

(0) Comments | Posted 13 December 2012 | (11:06)

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Hanging in my father's flat is a rather wonderful photograph of my grandfather. He is poised with a pen looking serious and business like. It didn't need Movember for a man of a certain stature to sport a natty pencil moustache in those days.

...
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