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Mike Shaw

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Why Can't We Stop Working?

Posted: 02/09/2012 16:56

Absenteeism is finally on the decrease, with data from the Office for National Statistics reporting that the average number of days lost through sickness has dropped significantly from seven days per individual to just four.

Unfortunately, it's a hollow victory. The cost of presenteeism - when sick employees attend work but fail to perform - is on the increase, accounting for 1.5 times more working time lost as sickness absence, according to a study by The Work Foundation. And that's before you take into account the cost of other types of presenteeism, generated by employees who attend work but lack either the motivation or skill required to add value.

Presenteeism indicates the ongoing effects of the recession, where employees feel the need to put in face-time and try to hit targets despite ill health, for fear of putting themselves at increased risk of redundancy otherwise. The trend highlights the extreme pressure most workforces are now under, with more than 40% of employees surveyed for The Work Foundation study reporting that they felt under pressure from managers and co-workers to come to work when ill.

As ever, the focus would appear to be on preventing the negative, limiting the number of days people take off sick or looking at what targets they haven't hit, instead of encouraging the positive. In reality, to be truly effective, any wellbeing policy must go beyond just presenting absence and instead look towards enabling employees to be as effective and productive as possible. A key component of such a policy relates to allowing people to recharge and properly switch off from work, not just when they are sick but in the evenings and at the weekend.

As the marked increase in calls to our helplines from people who are at breaking point shows, employees and managers alike are putting unreasonable pressure on themselves, to the point where this is now becoming counter-productive.

Yes, we've all had days where we had to put in the extra hours and effort to hit that deadline or target. But with many businesses still struggling to survive, reducing headcount to cut costs or encouraging individuals to take on workloads previously carried by two or three people, many people are now working in a constant state of stress or anxiety. And the result? Not only are they becoming less productive, they're also more susceptible to illness, as increased levels of cortisol, a key stress hormone, reduces their immunity.

Critical to stopping the trend is for everyone to step back and collectively prioritise what really needs to be achieved within each organisation. If restructuring activity has forced individuals to take on the workloads of several people, it's simply not viable to expect them to operate under that level of increased pressure for a prolonged period of time. Instead, business priorities need to be agreed and roles re-defined to give people the opportunity to focus on what matters most, so that they can make a valuable contribution within the confines of the working day, instead of constantly staying late, attending while sick or taking work home with them.

At the same time, individuals themselves need to be encouraged to work in the most productive way possible. Ideally that means blocks of 120-150 minutes on a dedicated task, without interruption, followed by a break of 20 minutes to recharge and refresh themselves. Where employees are unable to concentrate on the task at hand because of intrusive worries and concerns about work or issues outside of work, they should be directed towards appropriate support, be this the EAP or associated debt, emotional counselling and legal helplines.

Once common principles across the workplace, the idea of taking a break, let alone a lunch break has somehow become synonymous with slacking off or not putting in the effort. This has created unhealthy, unproductive working environments, where people deny themselves the opportunity to recharge themselves, but instead end up becoming sluggish and ineffective, only to have to work longer to get the same amount done.

Only by focusing less on face-time and attendance and more on output and results can we identify which policies are truly most effective at supporting the ability of individuals to perform - and, by doing so, the performance of the business as a whole.

 

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Absenteeism is finally on the decrease, with data from the Office for National Statistics reporting that the average number of days lost through sickness has dropped significantly from seven days per ...
Absenteeism is finally on the decrease, with data from the Office for National Statistics reporting that the average number of days lost through sickness has dropped significantly from seven days per ...
 
 
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11:16 AM on 09/04/2012
The' whole sick day' thing has become a bit of a joke ,I hear people saying "oh I'vegot some sick leave coming up" what,are you planning on being sick ? It is not supposedto be an excuse for a holiday it is paid days for when you are for health reasons unable to work ! so if you do have a few days off with pay ,then break your leg ,youdon't get paid for your days off because you were in Marbaya !
10:00 AM on 09/04/2012
Sick leave can be a double edged sword. My last employer suddenly got really hard on sick leave. We were told that my particular office was the worst in the regions and our company was the worst in the business. Within months sick leave was down from 6 days a year per person to 4 days a year. We then found out that the same spiel had been given to every other office.
But it kicked them in the ass. We had staff with the flu etc coming in and where we would have lost b1 person for say 5 working days, suddenly whole teams were going down with it and by the next year it was up to 11 days per person.
If people are sick, people are sick, it's not the employees problem that companies have slimmed down to the point where they can no longer cover jobs when one person goes sick. Maybe if we went back to the morer relaxed view of the eighties, more people would find employment.
09:50 AM on 09/04/2012
Absenteeism, whether because of sickness or tardiness, is caused by a general bullying atmosphere found in most workplaces in the UK, unless you're very lucky. Workers have become a commodity and bad management abounds. This pits workers against each other and generates insecurity, favouritism and isolation. "Critical to stopping the trend is for everyone to step back and collectively prioritise what really needs to be achieved" .. this would only be done in an enlightened organisation which wouldn't have the problem in the first place.
11:34 PM on 09/03/2012
I have to say I have been very lucky insomuch that all three of my employers had a humane considerate attitude to sickness and generous sick pay schemes! All, also promoted from within so technical managers could take over key roles if necessary!

During my period as engineering manager I have sent many employees home who I considered too sick to work, I had a duty of care to them and their colleagues. No one was every penalised for being genuinely sick!

When working in the field, on clients projects however, I have seen the other side of the coin! Some of these companies did not have very good employee relations! Employees in these companies were in fear of their jobs if they were sick! One particular client, although nothing to do with sickness, monitored toilet breaks and deducted pay for over thirty minutes per week!

Conversely, certain employees were regularly sick two days before and after bank holidays etc.

Times are hard again, good jobs are scarce and some companies are only too well aware of that fact. This drives employees to work when perhaps they should not, after all, most have mortgages and families to support! Regrettably, life is not always fair!
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Yorkshire common sense
Nah then!
07:56 PM on 09/03/2012
Highest number of sick days per person per year is in public sector. Maybe reducing the number of civil servants has helped this statistic?
Still a shame theres no staff to run the local library though!
09:00 PM on 09/03/2012
Yes, but they're missing their tea break!!!
08:46 AM on 09/04/2012
I'd bet you could find a surfeit of workers in other departments though, they are probably trying to make a point.
06:07 PM on 09/03/2012
I don't think not having sick days is bad for one's health. I do know that seeing others taking "sickies" when they are totally fine is mentally tiring, though.
03:15 PM on 09/03/2012
I have a simple rule regarding sickness. If I cannot function properley at work then I am sick, and provided my GP agrees and 'signs me off' then I am certified sick, which is the opposite of 'throwing a sickie' :o)
The benefit of this ethos is.
No one can accuse you of throwing a sickie,... &
From an employers point of view, you only had certified absence, so HAD to be sick.
Simples!
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Kevin Mcilroy
04:01 PM on 09/03/2012
If I don't work I don't get paid - so if I feel sick I just don't go in ... I only go to a doc if I need specialist treatment and thankfully most sicknesses don't need specialist treatment, just common sense.

What if your doctor doesn't agree that you need a sick cert? Certification is only needed for more than 5 working days. Are you going to travel into work spreading your illness to fellow travellers and work colleagues?
04:15 PM on 09/03/2012
Fair comment, guess I was lucky to recieve sick pay, tho I only ever went into work with a perforated appendix which I am sure is not contagious, the broken leg, disclocated bones and spinal injuries (all at different times) would prevent me from working whether paid or not.
As for the colds, flus and coughs I got from everyone else, so I fugured it didnt matter? :o)
08:00 PM on 09/03/2012
Your simple rule would have meant nothing in the large company that I used to work for. Sick notes meant absolutely nothing. They were a law unto themselves. Even if you were certified they would calculate the amount of days and take you into a disciplinary if they saw it as 'excessive'. The problem was there was no guideline for excessive, so it all depended on how they were feeling and whether you had a face that fit. If they couldn't get you on excessive days they would get you on 'occurrences'. This could mean that a person who had five genuine, one day absences spread over the year would be taken into a disciplinary. Always started with the same line: We're not saying you weren't ill, BUT .....

I got out; not soon enough, but I got out.
08:50 AM on 09/04/2012
But thats my point. Taking the odd day off sick here and there does leave you open to abuse. The company I worked for was no different, believe me!
If periods of sickness are longer than 5 days and certified there is pretty much nothing any company can do,.. unless of course you have lost a limb for example and its needed to do the job.
A company cannot dispute broken or dislocated bones, collapsed discs, 2nd degree burns, surgical intervention etc as there is medical evidence supporting the condition. Spread the colds and flu about and tell em, 'well you dont like it if I go sick'?
Taking a day of with 'the 2 bob bits' is always going to be risky.
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edejan
06:14 PM on 09/02/2012
Yeah, dream on. In the current work environment, no business is going to bother to give a care about their employees' health. They'll just keep "churning and burning" them. And getting in fresh blood to abuse.
05:01 PM on 09/03/2012
Hence the developement of the agency workstaff ,people who can be used and abused then told to FO.