Absenteeism is finally on the decrease, with data from the Office for National Statistics reporting that the average number of days lost through sickness has dropped significantly from seven days per individual to just four.
Unfortunately, it's a hollow victory. The cost of presenteeism - when sick employees attend work but fail to perform - is on the increase, accounting for 1.5 times more working time lost as sickness absence, according to a study by The Work Foundation. And that's before you take into account the cost of other types of presenteeism, generated by employees who attend work but lack either the motivation or skill required to add value.
Presenteeism indicates the ongoing effects of the recession, where employees feel the need to put in face-time and try to hit targets despite ill health, for fear of putting themselves at increased risk of redundancy otherwise. The trend highlights the extreme pressure most workforces are now under, with more than 40% of employees surveyed for The Work Foundation study reporting that they felt under pressure from managers and co-workers to come to work when ill.
As ever, the focus would appear to be on preventing the negative, limiting the number of days people take off sick or looking at what targets they haven't hit, instead of encouraging the positive. In reality, to be truly effective, any wellbeing policy must go beyond just presenting absence and instead look towards enabling employees to be as effective and productive as possible. A key component of such a policy relates to allowing people to recharge and properly switch off from work, not just when they are sick but in the evenings and at the weekend.
As the marked increase in calls to our helplines from people who are at breaking point shows, employees and managers alike are putting unreasonable pressure on themselves, to the point where this is now becoming counter-productive.
Yes, we've all had days where we had to put in the extra hours and effort to hit that deadline or target. But with many businesses still struggling to survive, reducing headcount to cut costs or encouraging individuals to take on workloads previously carried by two or three people, many people are now working in a constant state of stress or anxiety. And the result? Not only are they becoming less productive, they're also more susceptible to illness, as increased levels of cortisol, a key stress hormone, reduces their immunity.
Critical to stopping the trend is for everyone to step back and collectively prioritise what really needs to be achieved within each organisation. If restructuring activity has forced individuals to take on the workloads of several people, it's simply not viable to expect them to operate under that level of increased pressure for a prolonged period of time. Instead, business priorities need to be agreed and roles re-defined to give people the opportunity to focus on what matters most, so that they can make a valuable contribution within the confines of the working day, instead of constantly staying late, attending while sick or taking work home with them.
At the same time, individuals themselves need to be encouraged to work in the most productive way possible. Ideally that means blocks of 120-150 minutes on a dedicated task, without interruption, followed by a break of 20 minutes to recharge and refresh themselves. Where employees are unable to concentrate on the task at hand because of intrusive worries and concerns about work or issues outside of work, they should be directed towards appropriate support, be this the EAP or associated debt, emotional counselling and legal helplines.
Once common principles across the workplace, the idea of taking a break, let alone a lunch break has somehow become synonymous with slacking off or not putting in the effort. This has created unhealthy, unproductive working environments, where people deny themselves the opportunity to recharge themselves, but instead end up becoming sluggish and ineffective, only to have to work longer to get the same amount done.
Only by focusing less on face-time and attendance and more on output and results can we identify which policies are truly most effective at supporting the ability of individuals to perform - and, by doing so, the performance of the business as a whole.
Follow Mike Shaw on Twitter: www.twitter.com/ValidiumEAP
But it kicked them in the ass. We had staff with the flu etc coming in and where we would have lost b1 person for say 5 working days, suddenly whole teams were going down with it and by the next year it was up to 11 days per person.
If people are sick, people are sick, it's not the employees problem that companies have slimmed down to the point where they can no longer cover jobs when one person goes sick. Maybe if we went back to the morer relaxed view of the eighties, more people would find employment.
During my period as engineering manager I have sent many employees home who I considered too sick to work, I had a duty of care to them and their colleagues. No one was every penalised for being genuinely sick!
When working in the field, on clients projects however, I have seen the other side of the coin! Some of these companies did not have very good employee relations! Employees in these companies were in fear of their jobs if they were sick! One particular client, although nothing to do with sickness, monitored toilet breaks and deducted pay for over thirty minutes per week!
Conversely, certain employees were regularly sick two days before and after bank holidays etc.
Times are hard again, good jobs are scarce and some companies are only too well aware of that fact. This drives employees to work when perhaps they should not, after all, most have mortgages and families to support! Regrettably, life is not always fair!
Still a shame theres no staff to run the local library though!
The benefit of this ethos is.
No one can accuse you of throwing a sickie,... &
From an employers point of view, you only had certified absence, so HAD to be sick.
Simples!
What if your doctor doesn't agree that you need a sick cert? Certification is only needed for more than 5 working days. Are you going to travel into work spreading your illness to fellow travellers and work colleagues?
As for the colds, flus and coughs I got from everyone else, so I fugured it didnt matter? :o)
I got out; not soon enough, but I got out.
If periods of sickness are longer than 5 days and certified there is pretty much nothing any company can do,.. unless of course you have lost a limb for example and its needed to do the job.
A company cannot dispute broken or dislocated bones, collapsed discs, 2nd degree burns, surgical intervention etc as there is medical evidence supporting the condition. Spread the colds and flu about and tell em, 'well you dont like it if I go sick'?
Taking a day of with 'the 2 bob bits' is always going to be risky.