UK Airlines

Missed Connections: What Airlines Don't Understand About Their Passengers

David Richards | Posted 27.07.2017 | UK Tech
David Richards

Customer-experience management is supposed to be advanced in the travel industry, but the data says otherwise. In an age of the personalized customer...

Regrets? We're Getting A Few

Fiona Hotston Moore | Posted 13.04.2017 | UK
Fiona Hotston Moore

A vintage week, then, for connoisseurs of the public apology. The head of a major airline regrets the violent ejection of a passenger, and the White H...

Why Are Airplane Windows Typically Below Eye Level?

Quora | Posted 12.04.2017 | UK Tech

So, let's take as given the fact that, as aviation entered the jet era. windows had to continue to be provided as a desirable amenity. Unfortunately, they turned out to create a critical and hitherto unrecognized vulnerability when installed in pressurized aircraft.

United Airlines Becomes Possibly Most Mocked Company In The History Of The Internet

The Huffington Post | Sarah Harris1 | Posted 11.04.2017 | UK

United Airlines has found itself at the centre of a PR storm - so the public has stepped in to suggest some more appropriate mottos and logos for the ...

The Hidden Benefits Of Airline Bans On Electronics: A Psychologist's Perspective

Honey Langcaster-James | Posted 27.03.2017 | UK Lifestyle
Honey Langcaster-James

Then the psychologist in me started to think about this from a different perspective. If we can't take our laptops, tablets, e-readers, cameras and other chunky electronic equipment into the cabin with us, what will do instead?

US Government Bans Passenger Electronics On Flights Over Terror Fears

The Huffington Post | Steven Hopkins | Posted 21.03.2017 | UK

The US has banned laptops, tablets and other electronic devices in the cabins of flights to and from the US from nine airlines operating in parts of N...

Flyers Expect Support And Communication In Times Of Need

Bhupender Singh | Posted 01.03.2017 | UK Tech
Bhupender Singh

Solutions may be found in the form of next generation technology that helps to streamline the customer service process and fast track communication with travellers during difficult circumstances.

Where For Art Thou Cabin Air Quality?

Frank Brehany | Posted 21.11.2016 | UK
Frank Brehany

Since 2007, I have had the privilege of meeting with pilots and cabin crew from all around the world, desperate to tell me of the problems with the ai...

British Airways Will Offer Wi-Fi On Short-Haul Flights From Next Summer

The Huffington Post | Oscar Williams | Posted 03.11.2016 | UK Tech

Passengers on British Airways’ short-haul flights will be offered wi-fi from summer next year. The airline’s owner, IAG, promised the connection w...

Why Brexit Will Eventually Catch Up With Airlines

Adam Manuel | Posted 18.10.2016 | UK
Adam Manuel

The pound is getting weaker by the day. While Brexiters are quick to defend its volatility, it's important to remember that Britain's exit from the EU hasn't actually happened. While a weaker pound does have its benefits, namely by boosting exports, such drastic short-term changes can place considerable strain on resources and labour...

The Importance Of Protecting Maternity

Heather Jeffrey | Posted 11.10.2016 | UK
Heather Jeffrey

Maternity protection costs - it can cost governments and businesses, but without it (as the world stands now) we run the risk of excluding half the population from the workforce, which is far more costly.

Airline Launches Child-Free Zones On Flights, Promptly Divides Social Media

The Huffington Post | Natasha Hinde | Posted 06.10.2016 | UK Lifestyle

An Indian airline has announced it will be introducing child-free zones on its flights, in a move that’s proving to be very controversial. Budget a...

Air New Zealand Criticised For Safety Video Featuring Surfers And Models

The Huffington Post | Rachel Moss | Posted 01.09.2016 | UK Lifestyle

An airline has been criticised for one of its in-flight safety videos which features professional surfers and models riding the ocean waves. New Zeala...

How Airlines Are Making Traveling with Young Children Even More Difficult

Mihal Greener | Posted 03.05.2017 | UK Parents
Mihal Greener

Yep, the worst thing that has happened to me while flying was not the airline pretending a cardboard box was an actual bed for an actual baby. The worst thing is what the airlines try to pass off as children's food.

Andreas Lubitz Referred To Psychiatric Clinic Just Two Weeks Before Germanwings Crash

The Huffington Post UK | Sarah Ann Harris | Posted 30.03.2016 | UK

The Germanwings co-pilot who caused the crash which killed 150 people was referred to a psychiatric clinic two weeks before the the tragedy, it has be...

MH370 Victim's Widow Sues Malaysian Airlines For 'Deliberately' Altering Plane's Course

The Huffington Post UK | Steven Hopkins | Posted 30.03.2016 | UK

The crew of missing MH370 "deliberately altered" the aircraft’s flight path, the widow of of a passenger who died on board alleges in a compensation...

The Joys of Air Travel With Children

Kathryn Berens | Posted 23.02.2017 | UK Parents
Kathryn Berens

Flying pre-children was a much under-appreciated pleasure: a little solo packing, an amble around the airport shops, perhaps a little light dinner with a first holiday glass of wine and then a leisurely stroll to the gate.

Breastfeeding Mum Praises Airline For Offering Her First-Class Seat To Pump Milk

The Huffington Post UK | Amy Packham | Posted 17.02.2016 | UK Parents

A breastfeeding mum of triplets has praised an airline for giving her a free First Class seat to pump milk during her flight. Jenna Mde‎ explaine...

Airlines To Refund Pregnant Passengers For Upcoming Travel To Zika-Infected Countries

The Huffington Post UK | Amy Packham | Posted 03.02.2016 | UK Parents

Pregnant women who have booked holidays to Zika-infected areas are being offered refunds by a number of airlines. Mums-to-be are being given the op...

Thomson Plane 'Came Within 1,000ft Of Missile' En Route To Sharm El-Sheikh

The Huffington Post UK | Sarah Ann Harris | Posted 07.11.2015 | UK

A Thomson flight from London Stansted came within 1,000ft of a missile while en route to Sharm el-Sheikh, it has been claimed. The Daily Mail repor...

POLL: Should Ryanair Allow Pets To Travel In The Passenger Cabin?

The Huffington Post UK | George Bowden | Posted 02.10.2015 | UK

Love-to-hate budget airline Ryanair has announced it is considering plans to allow pet dogs to travel with their owners on board its planes. Rather...

'Nut Rage' Passenger Costs Airline £350,000 After Plane Diverted To Belfast

The Huffington Post UK | Aubrey Allegretti | Posted 23.06.2015 | UK

A plane traveling from Rome to Chicago was forced to divert to Belfast because a passenger got angry over nuts and crackers, a court has heard. Un...

Artist Trolls Everyone Flying Into Milwaukee With Hilariously Cruel Sign

The Huffington Post UK | Sophie Brown | Posted 15.06.2015 | UK Comedy

It's the sign that's been trolling air passengers for 27 years -- 'Welcome to Cleveland,' just as you're about to land at Mitchell International Airpo...

'Islamophobic' Coke Can Incident On Plane Sparks United Airlines Boycott

The Huffington Post UK | Louise Ridley | Posted 30.05.2015 | UK

United Airlines is being boycotted by people who were appalled after a woman was reduced to tears by an alleged 'Islamophobic' incident on a flight. ...

Questions Over How Much Germanwings Knew About Andreas Lubitz's Health

PA | Posted 27.03.2015 | UK

Germanwings co-pilot Andreas Lubitz, who deliberately crashed Germanwings Airbus A320 into the French Alps, may have hidden an illness from his airlin...