Celebrating air passengers flooded internet forums at the end of October 2014. The Supreme Court confirmed an earlier decision of the Court of Appeal in Huzar v Jet2.com regarding passenger rights to monetary compensation. English law now gives passengers the right to compensation for a delay greater than 3 hours, if caused by a faulty aircraft.
A great deal of media attention focused on the Royal Courts of Justice on 11 June this year. Air passengers suffering delays and cancellations due to misbehaving aircrafts shall no longer be left in tears with no remedy. Travellers' rights to compensations of up to €600 per person in cases of delays and cancellations were strengthened.
Airlines need to manage a complex system of payment currencies, types and distribution channels. Their customers can book tickets in one country with an airline based in another country, in order to fly to a third country, and pay in the currency of another country, sometimes using the preferred payment method of a fifth country.