Great Bargain, Shame About the Customer Service
Richard Gomersall
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Posted 06.03.2013
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UK
Read More:
Boxing Day Sales,
UK Business,
Bad Customer Service,
Politeness,
Christmas Shopping,
Customer Service,
Christmas,
High Street,
Shopping,
Retail,
UK News
Great customer service costs nothing, it is a state of mind and it comes from business leaders setting their stall out to make it "what's expected" in their organisation. Customers don't always remember the logo above the door, they always remember the person who served them.
