Consumer Finance Association

We'll Be Back Right After This Break - The Fact and Fiction About Advertising of Payday Loans

Russell Hamblin Boone | Posted 05.06.2016 | UK
Russell Hamblin Boone

Short-term lenders have proven themselves to be committed to responsible advertising, continual improvement and consumer protection. Yet some guarantor lenders and other credit providers still advertise widely, using many of the techniques that payday lenders have been told are unacceptable.

Could You Review a Movie From Just the Opening Credits?

Russell Hamblin Boone | Posted 24.05.2015 | UK
Russell Hamblin Boone

However, the thematic review should have been much clearer about when non-compliance was identified and whether the firms responsible are still trading. Until we tackle the institutional misrepresentation of the industry it will be difficult for consumers to break free of out of date financial services and embrace new technology and new attitudes to financial management.

Climbing the Credit Ladder When the First Rung Is Missing

Russell Hamblin Boone | Posted 17.01.2015 | UK
Russell Hamblin Boone

Should responsible borrowers be rewarded for their good financial management with access to increasingly cheaper forms of finance? A new report says 'yes', but not everyone thinks they should be allowed to climb the credit ladder.

Are Payday Lenders 'Exploiting' Borrowers?

The Huffington Post/PA | Posted 25.01.2014 | UK

Payday lenders have been accused by Which? of "exploiting" borrowers who default on loans with over-the-top fees that raise the risk of them tipping i...

Payday Critics Are Snobs, Says Industry Chief

The Huffington Post UK | Asa Bennett | Posted 07.11.2013 | UK Politics

Ed Miliband's proposed 'Wonga tax' on lenders to help their rival credit unions has come under fire from a payday industry chief, who accused critics ...

'Our Customers Love Us'

The Huffington Post UK | Tom Moseley | Posted 03.10.2013 | UK

The man representing the payday loans industry has boasted: Our customers love us. Russell Hamblin-Boone, chief executive of trade body the Consume...

A Drop in the Consumer Credit Ocean Can't Make a Tsunami of Debt

Russell Hamblin Boone | Posted 14.02.2013 | UK Politics
Russell Hamblin Boone

Everyone has a view about payday loans. In fact, I often say that 4% of the population have used payday loans but 96% have a strong opinion about them.

Government 'Accepted They've Got It Wrong' On Payday Loans

The Huffington Post UK | Dina Rickman | Posted 28.11.2012 | UK

The government has backed capping interest on payday loans, after concerns some annual rates can reach up to 4,000%. It came after more than 40,000...