Antony Jenkins was a breath of fresh air when he took the helm at Barclays three years ago. His humility and and commitment to change were in stark contrast to the brash arrogance of his predecessor Bob Diamond. He was one of the first big bank CEOs to talk seriously about cultural change and, more importantly, his words followed through into actions.
Celebrating air passengers flooded internet forums at the end of October 2014. The Supreme Court confirmed an earlier decision of the Court of Appeal in Huzar v Jet2.com regarding passenger rights to monetary compensation. English law now gives passengers the right to compensation for a delay greater than 3 hours, if caused by a faulty aircraft.
None of this will come as any great surprise. Following on from the scandals of Mid-Staffs, Morecambe Bay, Winterbourne View and others, the public are now largely conditioned to hearing about problems in health and social care services. There arguably remain more good news stories than bad ones, but of course the gravity of bad news travels far further.
You ask 10 people and you will get 10 different views on the health of the high street. Then you will get others asking if the high street is still relevant any more. It's not that the debate is polarised, as much as the fact that the changes that have hit retail have been so profound and have happened in such a short space of time that we struggle to make sense of them. Data and statistics only cloud the issue further.