UK Consumers

Robots: Better Saved For Sci-Fi?

Colin Bull | Posted 24.04.2017 | UK Tech
Colin Bull

The UK currently has a doom and gloom attitude towards AI, thanks to TV, film, and regular AI failure news stories. To thoroughly ensure the public feel confident and embrace this technology, the businesses which manufacture, sell, use and promote AI must thoroughly test the quality of the software behind all AI devices to protect against hackers, threats or indeed, robots turning on us and destroying human life.

Flight Rights: USA V Europe

Frank Brehany | Posted 19.04.2017 | UK
Frank Brehany

The shocking scenes in the video showing a passenger being dragged off a 'full' internal US flight, while his fellow passengers expressed outrage, fra...

What Does Brexit Mean For Our Favourite Luxury Brands?

Mark Haviland | Posted 22.03.2017 | UK
Mark Haviland

Recent figures show that prices in the UK are now rising at an annual rate of more than 3%, brought on by the vote for Brexit. We've also heard warnin...

Competition, With Protection For The Most Vulnerable, Most Be Allowed To Deliver For Consumers

Lawrence Slade | Posted 16.03.2017 | UK
Lawrence Slade

We often hear about the "broken" energy market, yet competition is increasing and it is delivering benefits for consumers.

Seven Mobile Ad Trends Affecting Consumers In 2017

Asaf Greiner | Posted 19.01.2017 | UK Tech
Asaf Greiner

The digital ad space will continue to grow and prosper in 2017, but certain risks. There will be more opportunities for ad placements within mobile apps and mobile messaging programs, but at the same time fake ad traffic generated by bots will continue to burn through advertisers' budgets and erode trust in digital advertising.

The Je Ne Sais Quoi Of The Christmas Jumper

Xavier White | Posted 22.12.2016 | UK Style
Xavier White

Acknowledging the design of the Christmas jumper creates a shared experience of festive consumerism, allowing the jumper to supersede the material and enter the intangible and quasi-sanctified realm of celebration. This new hyperreality is a joyous state that plain knitwear is simply incapable of rendering.

Emotional Loyalty Is For Life, Not Just For Christmas

Edwina Dunn | Posted 02.02.2017 | UK
Edwina Dunn

It's that time of year again: whether you've fallen for John Lewis' bouncing Buster the Boxer, have been captivated by Burberry's cinematic biopic, or...

A Consumerist's Christmas

Sam Williams | Posted 08.12.2016 | UK Universities & Education
Sam Williams

It's that time of year again. The mountain at the back of the house is powdered with snow, and silence fills the village. My grandparents are in the k...

Stopping The Scourge Of Nuisance Calls

Patricia Gibson | Posted 25.11.2016 | UK Politics
Patricia Gibson

Almost everyone has received a nuisance call at some time and I'm sure most people can relate to the experience of rushing to answer their home phone or mobile, only to be confronted by a cold caller; be it someone offering a new boiler, saying that they can help claim for Payment Protection Insurance or a recent accident or for numerous other reasons. That's why in Parliament I have been pushing for tighter rules on nuisance calls, and I'm pleased to say change is on the way.

Where For Art Thou Cabin Air Quality?

Frank Brehany | Posted 21.11.2016 | UK
Frank Brehany

Since 2007, I have had the privilege of meeting with pilots and cabin crew from all around the world, desperate to tell me of the problems with the ai...

If Top Brands Equals Top Employers, Is It Purpose That Makes The Difference?

Helen Rosethorn | Posted 07.11.2016 | UK
Helen Rosethorn

Last week saw the publication of some new brand research which explored what brands consumers saw as relevant to them. At first glance the list of the...

Does The Crown Signal A New Era Of Netflix And Television?

Harris Morris | Posted 04.11.2016 | UK
Harris Morris

These providers will have to really know their brand and their audiences like never before - whether they're a huge network or a small streaming service. All of the successful creators tell stories they believe in.

The Dislocated Ones

Trevor Hardy | Posted 07.10.2016 | UK
Trevor Hardy

The world is an increasingly complex place. Traditional institutions designed to hold together society have lost the authority they once had. Public trust in government, the financial sector and brands is at an all-time low. Racial division, climate change, inequality and terrorism dominate headlines.

Consumers Buying Puppies On A Whim Is Leading To A Welfare Crisis

Caroline Kisko | Posted 13.09.2016 | UK
Caroline Kisko

The UK's puppy buying habits could be leading to a welfare crisis and causing untold financial and emotional distress for consumers. This is what shocking new research released for Puppy Awareness Week (12-18 September) has found.

Prime Minister May Must Restore Trust to Deliver a Better Deal for Consumers

Peter Vicary-Smith | Posted 18.07.2016 | UK Politics
Peter Vicary-Smith

Recent research from Which? has highlighted peoples' fears over the economy. More than half of households expect it to get worse over the next 12 months, that's more than double a year ago.

Three Trends That Will Dominate Retail in 2026

Alex McCulloch | Posted 04.07.2016 | UK Tech
Alex McCulloch

Even though we don't know which types of technologies will dominate retail in 2026, we know that the technology will give you more of what you already want: entertainment, convenience and personal experiences.

The Climate for Corporate-Charity Partnerships Is Hotting up

Beth Burgess | Posted 06.06.2016 | UK
Beth Burgess

Corporate Social Responsibility (CSR) has been a watchword for a few decades, but only recently has it come to matter more than ever before. Consumers...

We Need a New Deal for Those Living in Energy Poverty

Theresa Griffin | Posted 01.06.2016 | UK Politics
Theresa Griffin

As I write this, an elderly person is deciding whether they can afford to heat their home, a parent is choosing a warm meal over a cold bath for their child, and a household wonders if it can pay its bills - this is unacceptable.

Predicting a Sugar Tax Blowback

James Cronin | Posted 19.04.2017 | UK Politics
James Cronin

George Osborne pulled yet another budget-related rabbit from the famous red suitcase last month. After a cunicular living wage hike and stamp duty ref...

'You Don't Mind If We Just Carry You Up the Steps, Do You?'

Rosemary Frazer | Posted 12.03.2017 | UK Lifestyle
Rosemary Frazer

It's Disabled Access Day on 12 March and I thought I would share my thoughts on why disability access matters so much in the struggle for disability equality. This nationwide event encourages disabled people to visit somewhere they wouldn't normally go.

Does Your Brand Speak Emoji?

Jon Buss | Posted 09.03.2017 | UK Tech
Jon Buss

Can a little yellow face with tears of mirth rolling down its cheeks really be considered not just a word, but the word that best summarises communication in the year 2015?

The Impact of Price Rises - From the Eye of the Customer

Jared Joffe | Posted 08.02.2017 | UK
Jared Joffe

It is no secret that businesses need to make a profit in order to survive. Whilst most consumers understand what the economic term 'inflation' means, ...

Consumer Power Can Help #STOPTHECRASH and Save Lives

Amanda Long | Posted 27.01.2017 | UK
Amanda Long

Consumer demand is a very powerful tool in our global marketplace. And today consumers have the chance to use this power to save lives. The statisti...

We've Got the Power: Why Consumers Are in the Driving Seat When It Comes to Online Shopping

Tim Barber | Posted 26.07.2016 | UK
Tim Barber

What do Apocalypse Now, Escape from Alcatraz, and online shopping have in common? Surprisingly to some, all had their seminal moments in 1979. During ...

Says Yes to TTIP

Lewis Worrow | Posted 13.07.2016 | UK Politics
Lewis Worrow

The cost of losing this progress will be dear otherwise, a cost that will mostly be felt by consumers. It is time to say goodbye to import tariffs and restrictions on trade and welcome a more competitive Europe.