The best businesses are the ones which really stay in tune with their customers' needs. These days there are so many tools to analyse results, and so many ways to interact with the people who buy your products or services, that there really is no excuse for failing to grasp what they are thinking. The needs and behaviour patterns of your customers can constantly change - and your business should adapt accordingly.
This week the government questioned Mary Portas on the progress of the review and how it's helped to revive the high street, so far. Consequently, the review hasn't been successful and MPs have claimed it was a "waste of time" and a "failure". In response, Mary Portas has stated the government is to blame due to their lack of input. What's clear is a lot of blame has been bandied about, but what's not so clear is how the high street can be saved, and if there's still hope for it.
Blu Ray, as a medium for distributing feature films, is dead. It was the last mainstream physical format. We will not see its like again, etc. Taken from us too soon, it never properly escaped from the shadow of its older brother DVD, largely because unlike DVD the advantages presented by Blu Ray never particularly outweighed the disadvantages.
When was the last time you went a whole day without using technology, be it a mobile phone, iPad etc? So why are retailers so apprehensive to unleash something that has the potential to engage us, thus building them more business? The short answer is, are you ready for this - technology is moving too fast for retailers.