Human Insight

The Difference Between a Service and a Product

Hugh Salmon | Posted 29.01.2014 | UK
Hugh Salmon

In my last post, I shared my experience of pouring hundreds of cans of beer down the drain in Vietnam due the high level of care Heineken take to ensure that every can of their lager meets their strict quality standards...

Strategy: Be Decisive But Keep An Open Mind

Hugh Salmon | Posted 14.08.2013 | UK
Hugh Salmon

In life, there are only three decisions you need to get right - and one of them is where you live. In a TV programme called Escape to the Country, co...

When You Don't Know Thine Own Self

Hugh Salmon | Posted 12.05.2013 | UK Politics
Hugh Salmon

Isn't it odd how some people take for granted an outstanding talent they possess in sacrifice of a dream they are never going to achieve? They just don't know, or won't accept, what they are good at.

What Makes a Snob?

Hugh Salmon | Posted 26.11.2012 | UK Politics
Hugh Salmon

When faced with pressure or adversity, such as not being allowed to leave Downing Street through the important gate, the people of independent means - spoilt brats you might call them - are more prone to hissy fits like Mitchell.

A Job That's Forever Not Just For Life

Hugh Salmon | Posted 22.08.2012 | UK
Hugh Salmon

This week, anyone who's anyone in advertising has been basking in sunny Cannes at the International Advertising Festival.

Whistleblowing - A Call for New Legislation

Hugh Salmon | Posted 06.08.2012 | UK
Hugh Salmon

On 24 May, when I posted the first of this trilogy on whistleblowing, I referred to a front page article in Management Today about Michael Woodford, 'the British chief executive who blew the whistle on a $1.7bn (£1bn) corporate fraud at Japanese electronics giant Olympus'.

What Are You Special At?

Hugh Salmon | Posted 24.06.2012 | UK
Hugh Salmon

Last night, I watched a TV programme called Safari Vet School with my teenage daughter. The show features a group of young vets helping to protect end...