what if the IT department became more like an Apple Genius Bar? Workers could bring their own devices into the office and IT would help set them up for business use. But rather than just installing something on the device and handing it back, IT would walk the worker through how to, for example, download, install and use business-approved applications.
I took my poo phone into the Apple Store and the genius up the back told me, "This phone has been water damaged." I replied, "Hey genius, I'm not here because it's working. Can you fix it?" He told me it'd be cheaper to get a new one. So I told him about the time I had sex with a real girl and his head exploded.