Michael O' Leary

Ryanair: Too Little, Too Late?

Michael Huxley | Posted 23.01.2014 | UK
Michael Huxley

The general public are becoming so belligerent in their feelings toward the way airlines in general treat them that their tolerance for Ryanair's particularly infamous business model is at an all time low, and it will take far more than a gritted tooth apology and a few token gestures to change their minds.

Can Ryanair's New Culture Take Off?

Jane Sparrow | Posted 25.11.2013 | UK
Jane Sparrow

Michael O' Leary's decision to tackle Ryanair's reputation for poor customer service is a powerful reminder that culture is king when it comes to driving growth. The impact of the company's 'abrupt' culture has resulted in an intense battle to secure loyalty from both recreational and business travellers who expect great service as standard.

Has Ryanair's Aer Lingus Takeover Bid Taken A Step Closer?

PA/The Huffington Post UK | Charlie Thomas | Posted 06.02.2013 | UK

Flybe has boosted Ryanair's hopes of a takeover of Aer Lingus by agreeing to a plan to fly 43 of the Irish carrier's short-haul routes. The proposa...

Ryanair Brands Customer An 'Idiot Who Deserves To Pay For Her Stupidity'

Huffington Post UK | Posted 05.09.2012 | UK

Ryanair’s chief executive Michael O’Leary has slated a passenger who complained about the airlines’ excess charges on Facebook, calling her an i...

Sit Back And Enjoy The Ride: Ryanair Unveils Inflight Porn Plans

Huffington Post UK | Felicity Morse | Posted 08.01.2012 | UK

Plans by budget airline Ryanair to screen porn, via an online app for smartphones and laptops, have been unveiled in the latest money-spinning proposa...