Npower

Customer Demands £50 Fee From Energy Company - and Succeeds

Mark Hillary | Posted 16.04.2014 | UK
Mark Hillary

He contacted the company, but found that they were not at all helpful so he issued them with a £50 fee for the time he had spent chasing his own money - and a demand for it to be paid within seven days.

'Ditch The Big Six, Feel Loved Again' Says Energy Firm With V Day Price Cut

The Huffington Post UK | Asa Bennett | Posted 14.02.2014 | UK

Ovo Energy has unveiled a 2.5% price cut in a Valentine's Day message to consumers urging them to "ditch the Big Six" and "feel loved again". This ...

It's Our Fault

The Huffington Post UK/PA | Posted 23.01.2014 | UK

Rocketing energy bills are the fault of our "old and draughty" houses, the boss of Npower has claimed. Chief executive Paul Massara said the actual...

How Have Energy Firms Left You £150 Out Of Pocket?

PA/The Huffington Post UK | Posted 23.01.2014 | UK Politics

Households have been left up to £150 out of pocket over the last three years by energy giants deliberately inflating the price they pay for electrici...

Energy Giants Now 'Getting Away With Green Murder'

The Huffington Post UK | Asa Bennett | Posted 25.01.2014 | UK Politics

The Big Six energy giants have been accused of "getting away with green murder" as only two providers, British Gas and SSE, said they would pass on sa...

Energy Giants Could Shave £50 Off Bills

The Huffington Post UK | Posted 23.01.2014 | UK

The Big Six energy companies have confirmed they will pass on savings of a shake-up on green levies that could shave up to £50 off bills, and will me...

Npower Slashes 1,460 UK Jobs And Sends More To India

The Huffington Post UK | Asa Bennett | Posted 28.11.2013 | UK

RWE npower has confirmed plans to slash 1,460 jobs from its 9,600 UK workforce and transfer back office administrative work to India. The German-ow...

Now It's The 'Big Seven' Energy Firms

The Huffington Post UK | Asa Bennett | Posted 20.11.2013 | UK

Britain's energy market is set to be dominated by a "Big Seven" as a new deal agreed by RWE npower to offload 770,000 customer accounts will effective...

Why Is nPower The Most Complained-About Energy Giant?

The Huffington Post UK | Asa Bennett | Posted 19.11.2013 | UK

Npower has received the most complaints out of any of the "big six" energy giants, as the firm's soaring prices and poor customer service led to an in...

Switch Energy Firm, Urges Minister

The Huffington Post/PA | Posted 16.11.2013 | UK

A Cabinet minister has encouraged consumers to switch energy supplier in a bid to force the "Big Six" to be more competitive. Energy Secretary Ed D...

EDF Ups Prices And Threatens To Do It AGAIN

The Huffington Post UK | Asa Bennett | Posted 12.11.2013 | UK

EDF has unveiled a 3.9% price increase, which will see bills soar by £49 to £1,300-a-year, and warned that they could rise further if the government...

Energy Giants Could Be Fined For Fixing Prices

The Huffington Post UK | Asa Bennett | Posted 31.10.2013 | UK Politics

Energy firms will face criminal sanctions if they fix prices as part of a tightened regime for the market, the energy secretary has announced. Spea...

Energy Giants Blame Price Rises On Green 'Stealth Taxes'

The Huffington Post UK | Asa Bennett | Posted 29.10.2013 | UK Politics

Energy giant bosses blamed controversial rises in customers' bills of over 9% on green taxes in a tense confrontation with MPs of the Commons Energy a...

Explain Why You're Hiking Bills, PM Tells Big Six

The Huffington Post UK | Asa Bennett | Posted 28.10.2013 | UK

The energy companies should answer to their customers for the latest round of price rises, as new evidence suggests they are greater than the increase...

Big Six Must Explain Energy Price Rises, Say MPs

The Huffington Post UK | Asa Bennett | Posted 22.10.2013 | UK Politics

The heads of the 'Big Six' energy firms have been summoned by a committee of MPs to explain why they are increasing prices. The Energy and Climate...

Npower Jacks Up Bills By HOW Much?

The Huffington Post UK | Asa Bennett | Posted 21.10.2013 | UK

Npower has become the third major energy supplier to unveil a price rise, as its unveiled a 10.4% increase, which would add £139 to an average annual...

Npower Admits Paying No Corporation Tax for Three Years

PA | Posted 16.04.2013 | UK

Npower has admitted it has not paid corporation tax in the UK for three years, saying it has invested "billions" in new power stations and wind techno...

Emissions And Renewable Targets Must Be Introduced for 2030, Say Suppliers

Charlie Thomas | Posted 03.12.2012 | UK

Energy companies from across Europe are calling for a binding 2030 renewables target to be set to fill the current policy gap between 2020 and 2050. ...

Uncertainty Reigns Over Impact Of Energy Bill On Household Costs

Charlie Thomas | Posted 23.11.2012 | UK

Energy experts have admitted it is too difficult to say how the government's push for low-carbon infrastructure investment will affect household energ...

Now ANOTHER Energy Company Puts Prices Up

PA/The Huffington Post UK | Posted 12.10.2012 | UK

Fears that more households will be plunged into a "long, cold winter" were fuelled on Friday after two major energy companies hiked their prices. E...

Charlie Thomas

Why Energy Contracts Are Costing British Businesses Thousands

HuffingtonPost.com | Charlie Thomas | Posted 03.10.2012 | UK

British businesses are missing out on falling electricity rates because energy suppliers are rolling over their contracts, a survey has found. Stat...

Nuclear Plant Plans Stall As Companies Drop Out

PA | Posted 29.03.2012 | UK

Two of the "big six" energy companies have pulled out of developing new nuclear plants in the UK, in what has been described as a "devastating blow" f...

Sports Matches Hit By Cold Spells

PA | Posted 06.04.2012 | UK

The cold spell continued to hit sports fixtures today as Derby County's npower Championship match with local rivals Nottingham Forest was postponed on...

Complaints About 'Big Six' Energy Firms Soar By 26% Amid Price Hikes

PA | Posted 09.12.2011 | UK

Complaints about the "big six" energy firms soared by 26% over the summer as hostility against the sector continued to mount, a watchdog has said. ...

Npower Fined £2m By Ofgem For Mishandling Customer Complaints

Huffington Post UK | Posted 30.12.2011 | UK

Npower has been fined £2m by energy regulator Ofgem for mishandling customer complaints. It comes months after British Gas was fined £2.5m by the...