Ombudsman

That's Just Not British! Why We Need to Start Complaining More

Sarah Willingham | Posted 17.08.2016 | UK
Sarah Willingham

As Brits we are often so polite that even if we receive shoddy service or experience faulty products, we rarely complain. We smile, thank the person providing us with the terrible meal and go home cross, but simply muttering under our breaths! However it is actually really important to complain so it is time we did more of it...

Don't Be Afraid to Take On the Law

Stephen Hill | Posted 03.12.2012 | UK Lifestyle
Stephen Hill

Taking on a solicitor is like seeing Goliath through the eyes of David for many. There has been a tendency in the past to believe that a lack of legal knowledge will render impotent any complaint against a solicitor, but recently released figures suggest that the public's attitude to this difficult area has grown in confidence.

A Dog is for Life (Just Not for the Insurers)

Alice Wright | Posted 29.05.2012 | UK
Alice Wright

Big players in the insurance market Halifax, Lloyds and PetGuard have pulled out of their pet policies that offered 'Cover For Life', basically signing a death warrant for many loved family pets as owners struggle to pay ongoing vet bills or are left with now uninsurable pets

The Story Most Papers Missed: Dacre Calls for Statutory Backstop

Martin Moore | Posted 13.12.2011 | UK Politics
Martin Moore

Talk about missing the story. The Sun, the Daily Mail, the Telegraph, The Guardian, even Newsnight all failed to lead with the genuinely newsworthy aspect of Wednesday's Leveson Inquiry seminars.