The NHS is consistently excellent in some of what it does. Overall, as the Commonwealth Fund International Ranking testifies, it performs very well if compared to equivalent services overseas. But, there are huge unjustified regional variations in the effectiveness of the NHS within the UK in services such as the treatment of diabetes.
As news spreads of how huge outsourcing companies like G4S are failing to deliver on public service contracts, a new project aims to tell the human story behind the headlines. In the last few weeks, accounts of the outsourcing giant G4S' flailing track record to deliver on public service contracts have been exploding across our newspapers, blogs and screens.
Ever since the riots blazed across UK streets and TV sets worldwide last year, debate has raged on the catalyst that sparked an estimated 15,000 individuals to become one angry mob. Around 70% of the London 2011 rioters were under the age of 24 so identifying a root cause could well help stop these scenes happening again.
In today's free market economy, there has to be a role of government whereby the principles of competition and improved customer delivery, particularly in the public services, are defined and refined for the greater good of society as a whole - and that part-owned private companies can be structured to be liable to perform to this greater good.