Public Services

Residents and Public Services Can Work Together to Achieve Lasting Change in Communities

Debbie Ladds | Posted 20.11.2015 | UK
Debbie Ladds

Local Trust supports communities across England to enable residents to take a lead in creating lasting change in their area. We've seen that it can be...

Voluntary and Community Sector - A Movement for Change

John Tizard | Posted 26.10.2015 | UK Politics
John Tizard

"We must campaign for social justice, equality and a fairer society. We should not be intimidated by Government, our regulator, public sector funders ...

Let's Release Public Services From the 'Computer Says No' Culture

Andrew Laird | Posted 05.10.2015 | UK
Andrew Laird

There's a widespread discussion going on about how robots, machines and computers are replacing humans in the workplace. I watched the recent Panorama...

How MPs and the Public Disagree on Charities

John Low | Posted 02.10.2015 | UK Politics
John Low

In the midst of party conference season, there can be no doubt that charities are well and truly on the political agenda.

Time for Bold Progressive Public Services Agenda

John Tizard | Posted 24.09.2015 | UK Politics
John Tizard

The shape, scale and even role of public services is going to be transformed over the next few years because of the current Government's political and...

The Voluntary and Community Sector Must Respond to the 2015 Election With Both Sophistication and Voice Anchored in Its Values

John Tizard | Posted 11.05.2015 | UK
John Tizard

The outcome of the General Election has significant implications for the voluntary and community sector (VCS). At both a local and national level, it must now respond - in a constructive but principled manner.

The Next Government Should Commit to a Public Services Pledge

John Tizard | Posted 26.06.2015 | UK Politics
John Tizard

In less than two weeks' time, the general election ballot boxes will be back in storage (though few would dare predict for how long). And then, sometime after 7th May, the UK will have a new government.

A Formula for Change? The Future of the Barnett Formula

Paul Tombs | Posted 09.02.2015 | UK Politics
Paul Tombs

The Barnett formula has always created winners and losers, but it has survived 36 years because it balances some difficult political considerations. But greater devolution across the UK is placing increasing strain on the formula, and reform is very much on the agenda.

Change Is Unavoidable - And There's No Excuse for Not Doing It Well

John Tizard | Posted 09.01.2015 | UK
John Tizard

Whatever sector and level you identify yourself with (public, social, voluntary, community, social enterprise, voluntary, NGO or business sectors), it is a given that leaders, managers, employees, service users and customers are facing the fastest pace of change in their lifetimes, with only two certainties ahead - still more uncertainty, and more change.

Government Must Act Now to Improve Our Children's Future

Sir Tony Hawkhead | Posted 10.11.2014 | UK
Sir Tony Hawkhead

Millions of children face a bleak future, neglected, homeless and living in poverty because help isn't getting to them and their families soon enough. Spending time and money on preventing a problem early on can avoid greater cost, effort and future harm.

Is It Time to Stop Talking About Transformation?

Julian Dobson | Posted 16.09.2014 | UK Politics
Julian Dobson

There are words that have all the impact of a car alarm going off in the middle of the night. They scream at you, but most of the time they mean nothing. One such word is 'transformation'.

Free - A Manifesto

Joseph Finlay | Posted 14.09.2014 | UK Politics
Joseph Finlay

Free is good. We should make as many things as possible free... Everyone will feel more free because of the lack of gates/checkouts and the reduction of the use of money will free our minds from having to constantly think about money.

Charity Trustees Should Focus on Mission Not Their Comfort

John Tizard | Posted 13.09.2014 | UK Politics
John Tizard

Being a charity trustee in the current political and economic environment does not always feel comfortable. There are many reasons for this. Large or small, local or national - charities are facing common problems of reduced income and, if they are charities concerned with social issues, often increased demand for their services

Do Professionals Have Too Much Power Over Social Care Users?

Simon Stevens | Posted 24.08.2014 | UK Lifestyle
Simon Stevens

While many disabled people are fairly independent of social care services, some of us require high support packages, and this means we need to interact with professionals, who basically assess and decide how much assistance and support we receive.

Public Services Reform: Lose Your Staff and You Have Lost Both Purpose and Your Ability to Deliver

John Tizard | Posted 08.08.2014 | UK Politics
John Tizard

I do find it both incredible and alarming how often senior public sector managers, executives (and indeed managers and executives in the business and charity sectors too) and politicians fail to recognise the critical importance of their staff towards the fulfilment of their ambitions and delivering desired outcomes.

NVCO Manifesto 2015 - A Bigger Difference - Charities Have to Be Bold Campaigners

John Tizard | Posted 18.07.2014 | UK Politics
John Tizard

NCVO could have drawn attention to the problems that contracting based on payment by results and the Work Programme style prime-subcontractor model create for charities; and in the case of the Work Programme how it has failed the unemployed and tax payer too.

I Do Not Want a Fair Society

Simon Stevens | Posted 05.05.2014 | UK
Simon Stevens

When you bang that drum for a 'fair society', maybe for a second ask yourself if that is really what you want? Or do we deserve something much better where we can all win and not just pretend to win? An inclusive society?

Impact Investing: Should We Take a Risk With Other People's Lives?

Joe Ludlow | Posted 29.04.2014 | UK
Joe Ludlow

The UK Government has announced some very public failures in new models of public services this week, and this begs some questions about failure for all of us investing in social innovation.

Can the CBI Ever Change its Public Services Agenda?

John Tizard | Posted 27.04.2014 | UK
John Tizard

I really do take issue with the underlying assumption underpinning the report which seems to be that outsourcing to the business sector is the single most effective way of improving public services, securing savings and offering a better experience for the public especially service users.

Floods Expose Absurdity of Austerity

Mark Serwotka | Posted 14.04.2014 | UK Politics
Mark Serwotka

The floods have exposed the gossamer thin argument for austerity and the cold, cruel ideology that underlies it. The inescapable truth is that we all rely on properly funded and resourced public services - maybe not directly every minute of every day but, nonetheless, all the time, because the alternative means abandoning people when they most need our help.

Choose Life, Choose Your Coffee, Choose Better Public Services

Cat Hobbs | Posted 29.03.2014 | UK Politics
Cat Hobbs

Right now, water and energy companies have full license to rip you off without consequence. But we can at least tackle outsourcing contracts, where we can decide what to do with public money. This Bill would be a small step in the right direction.

Putting People, Not Process, First for Families

Anne Longfield | Posted 25.03.2014 | UK
Anne Longfield

The Head of Ofsted, Sir Michael Wilshaw, said on 22nd January that parents and families should take more responsibility for their own lives. It's a view I share. 4Children's own Family Commission told us that families, even very vulnerable families, want to be seen as part of the solution, not part of the problem.

Citizen Centricity, Control and Accountability Are Essential for Public Services - And Democracy

John Tizard | Posted 21.03.2014 | UK Politics
John Tizard

Last week I was invited to give evidence to the House of Commons Public Administration Select Committee (PASC) for its enquiry on citizens and public services. This is an important enquiry and has the opportunity to address some fundamental questions about the nature of our public services, and the Government's 'reform' and public expenditure programmes.

Government Departments Ordered To Stop Using Premium-Rate Phone Lines For Public Services

PA/Huffington Post UK | Posted 26.12.2013 | UK

Government departments have been ordered to stop using premium-rate phone lines for core public services. Guidance issued by the Cabinet Office admitt...

VCS - A Force to Be Reckoned With

John Tizard | Posted 23.01.2014 | UK Politics
John Tizard

Of course, I accept that not all VCS organisations will survive and many others will, inevitably, be badly damaged as a result of a combination of public sector austerity, falling voluntary fund raising and increasing demand for their services.