Public Services

Is It Time to Stop Talking About Transformation?

Julian Dobson | Posted 18.07.2014 | UK Politics
Julian Dobson

There are words that have all the impact of a car alarm going off in the middle of the night. They scream at you, but most of the time they mean nothing. One such word is 'transformation'.

Free - A Manifesto

Joseph Finlay | Posted 16.07.2014 | UK Politics
Joseph Finlay

Free is good. We should make as many things as possible free... Everyone will feel more free because of the lack of gates/checkouts and the reduction of the use of money will free our minds from having to constantly think about money.

Charity Trustees Should Focus on Mission Not Their Comfort

John Tizard | Posted 14.07.2014 | UK Politics
John Tizard

Being a charity trustee in the current political and economic environment does not always feel comfortable. There are many reasons for this. Large or small, local or national - charities are facing common problems of reduced income and, if they are charities concerned with social issues, often increased demand for their services

Do Professionals Have Too Much Power Over Social Care Users?

Simon Stevens | Posted 24.08.2014 | UK Lifestyle
Simon Stevens

While many disabled people are fairly independent of social care services, some of us require high support packages, and this means we need to interact with professionals, who basically assess and decide how much assistance and support we receive.

Public Services Reform: Lose Your Staff and You Have Lost Both Purpose and Your Ability to Deliver

John Tizard | Posted 08.08.2014 | UK Politics
John Tizard

I do find it both incredible and alarming how often senior public sector managers, executives (and indeed managers and executives in the business and charity sectors too) and politicians fail to recognise the critical importance of their staff towards the fulfilment of their ambitions and delivering desired outcomes.

NVCO Manifesto 2015 - A Bigger Difference - Charities Have to Be Bold Campaigners

John Tizard | Posted 18.07.2014 | UK Politics
John Tizard

NCVO could have drawn attention to the problems that contracting based on payment by results and the Work Programme style prime-subcontractor model create for charities; and in the case of the Work Programme how it has failed the unemployed and tax payer too.

I Do Not Want a Fair Society

Simon Stevens | Posted 05.05.2014 | UK
Simon Stevens

When you bang that drum for a 'fair society', maybe for a second ask yourself if that is really what you want? Or do we deserve something much better where we can all win and not just pretend to win? An inclusive society?

Impact Investing: Should We Take a Risk With Other People's Lives?

Joe Ludlow | Posted 29.04.2014 | UK
Joe Ludlow

The UK Government has announced some very public failures in new models of public services this week, and this begs some questions about failure for all of us investing in social innovation.

Can the CBI Ever Change its Public Services Agenda?

John Tizard | Posted 27.04.2014 | UK
John Tizard

I really do take issue with the underlying assumption underpinning the report which seems to be that outsourcing to the business sector is the single most effective way of improving public services, securing savings and offering a better experience for the public especially service users.

Floods Expose Absurdity of Austerity

Mark Serwotka | Posted 14.04.2014 | UK Politics
Mark Serwotka

The floods have exposed the gossamer thin argument for austerity and the cold, cruel ideology that underlies it. The inescapable truth is that we all rely on properly funded and resourced public services - maybe not directly every minute of every day but, nonetheless, all the time, because the alternative means abandoning people when they most need our help.

Choose Life, Choose Your Coffee, Choose Better Public Services

Cat Hobbs | Posted 29.03.2014 | UK Politics
Cat Hobbs

Right now, water and energy companies have full license to rip you off without consequence. But we can at least tackle outsourcing contracts, where we can decide what to do with public money. This Bill would be a small step in the right direction.

Putting People, Not Process, First for Families

Anne Longfield | Posted 25.03.2014 | UK
Anne Longfield

The Head of Ofsted, Sir Michael Wilshaw, said on 22nd January that parents and families should take more responsibility for their own lives. It's a view I share. 4Children's own Family Commission told us that families, even very vulnerable families, want to be seen as part of the solution, not part of the problem.

Citizen Centricity, Control and Accountability Are Essential for Public Services - And Democracy

John Tizard | Posted 21.03.2014 | UK Politics
John Tizard

Last week I was invited to give evidence to the House of Commons Public Administration Select Committee (PASC) for its enquiry on citizens and public services. This is an important enquiry and has the opportunity to address some fundamental questions about the nature of our public services, and the Government's 'reform' and public expenditure programmes.

Government Departments Ordered To Stop Using Premium-Rate Phone Lines For Public Services

PA/Huffington Post UK | Posted 26.12.2013 | UK

Government departments have been ordered to stop using premium-rate phone lines for core public services. Guidance issued by the Cabinet Office admitt...

VCS - A Force to Be Reckoned With

John Tizard | Posted 23.01.2014 | UK Politics
John Tizard

Of course, I accept that not all VCS organisations will survive and many others will, inevitably, be badly damaged as a result of a combination of public sector austerity, falling voluntary fund raising and increasing demand for their services.

Left Unity Will Fight for the Poor If Labour Won't

Salman Shaheen | Posted 23.01.2014 | UK Politics
Salman Shaheen

We need a party that will stand by trade unions, not cut them adrift as they face yet another damaging setback for workers' rights at Grangemouth. We need a socialist party, a party that will fight as vigorously to defend the rights of the oppressed as the Tories do to defend the pockets of the privileged. Labour used to be these things, but no more.

Asa Bennett

Have Your Public Services Improved Despite Council Cuts?

HuffingtonPost.com | Asa Bennett | Posted 09.10.2013 | UK Politics

Most people think public services have improved in the last five years, however local councils will struggle to stop public services deteriorating due...

Time for More Public Value, Fewer Markets

John Tizard | Posted 08.11.2013 | UK Politics
John Tizard

This week the TUC has an opportunity to set out a new agenda for public services. It can and should challenge the Coalition Government's obsession with market based approaches. It also has to be ready to challenge some of the trade union movement's own prejudices.

Public Trust Is Precious - And Only Earned Over Time

Javed Khan | Posted 29.09.2013 | UK Politics
Javed Khan

Handing over the keys to some of our most precious public services isn't something that should be done lightly, particularly when public trust is at stake. As a head of a country wide charity that deals with more than a million people each year, I'm acutely aware of the fragility of trust when delivering public services.

Public Sector Outsourcing - Time for the Tide to Ebb

John Tizard | Posted 27.09.2013 | UK Politics
John Tizard

In my opinion, a contemporary public sector leader should think very hard and analytically before assuming outsourcing is the most effective and efficacious way of either improving the quality or reducing the cost of public services.

Brazil: Economics Before Politics or Politics Before Economics?

Priya Shah | Posted 28.08.2013 | UK Universities & Education
Priya Shah

The reality is that Brazil is not just developing for itself. If this was the case it would be focusing on provision of public services considerably more. But in an era of globalisation it is staging development for the world and so priorities have changed. Therefore it is easy to criticise the Brazilian government for skewing its development focus, but it has too many actors to please.

Public Service Contracts - Opportunities and Challenges for the VCS

John Tizard | Posted 08.07.2013 | UK Politics
John Tizard

The public service landscape is changing and fast - and not always in ways that the voluntary and community sector would wish to see. Some services are simply disappearing and others are being altered beyond recognition.

Better Public Services Require More Imagination Than Another Call for More Outsourcing

John Tizard | Posted 27.06.2013 | UK Politics
John Tizard

We do need better public services - of that there is no doubt. However, I am not convinced that many of the prescriptions in "Better Public Services" will deliver them.

When It Comes to Migration, There Are No Winners in the Numbers Game

Heather Rolfe | Posted 04.06.2013 | UK Politics
Heather Rolfe

The UK is not a favoured destination for Romanians and Bulgarians, with Spain, Italy and Germany more attractive to prospective migrants. However, there is still considerable uncertainty, since migration is highly dependent on economic, political and social factors in sending and potential host countries.

Ned Simons

Romanian And Bulgarian Immigrants Will Have 'Modest' Impact On Public Services

HuffingtonPost.com | Ned Simons | Posted 05.04.2013 | UK Politics

Bulgarians and Romanians immigrants are likely to have only a "modest" impact on public services, according to a report published on Friday. Resear...