Our industry is unrecognisable to what it looked like 20 years ago when I first started out in the licensed trade. Having good food, reasonably priced drinks and excellent customer service are no longer virtues to brag about, they are now the norm and the expectation of every customer who comes into our bars.
Last month, my other half Steve and I travelled to The Cotswolds for a few days to celebrate Steve's birthday. We got the train after work on a Wednesday night and arrived into Kingham just before 8pm, then it was a short 15 minute taxi ride to The Wheatsheaf, which is situated in the small market town of Northleach.
For beer lovers in Europe, beer is more than just a frothy beverage - it's a revered elixir that has become a part of European culture, and creating the beverage has become a kind of art form. It's no surprise that Europe boasts nine of the world's 10 countries with the highest beer consumption per capita.