Service

Building the talent pool of the future

Sophie Livingstone | Posted 24.09.2014 | UK Universities & Education
Sophie Livingstone

It was demoralising to see The Times' report that "almost a quarter of graduate employers have complained of being unable to fill vacancies despite record numbers of school leavers going to university." Once again, a 'mismatch' between what graduates can offer and the knowledge and skills asked for by employers has been blamed.

A Friendly Reminder to Everyone About the People Who Serve You Every Day

Gabrielle Leimon | Posted 22.03.2014 | UK Lifestyle
Gabrielle Leimon

I've processed everything through the till as I was trained to do. I counted the change out twice. It is absolutely unknown to me what this man seems to be having a problem with and yet he decides to stand there, a heaving queue behind him, and mocks me for a further five minutes in a moment that was truly overwhelming. It's only my first day.

The Dignity In Serving

Michelle Holmes | Posted 02.03.2014 | UK Lifestyle
Michelle Holmes

From teachers, carers, nurses and doctors, street sweepers, sales assistants and the like, working in service is an exchange of energy as old as civilisation. Serving one another in some way is a natural human instinct that we all have inside of us and can deliver on daily basis through our individual talents.

The Difference Between a Service and a Product

Hugh Salmon | Posted 29.01.2014 | UK
Hugh Salmon

In my last post, I shared my experience of pouring hundreds of cans of beer down the drain in Vietnam due the high level of care Heineken take to ensure that every can of their lager meets their strict quality standards...

How To Get The Most Out Of A Luxury Hotel

Mark Hodson | Posted 17.03.2013 | UK Lifestyle
Mark Hodson

So what can you expect when you turn up? Five stars above the door doesn't just mean plush carpets and marble bathrooms. Service is what you're paying for, and if you're smart you will take full advantage.

Why Studying Abroad is One of the Best Things You Can Do for Your Career...

Elspeth Brown | Posted 30.11.2012 | UK Universities & Education
Elspeth Brown

Being an international student - whether you're in the UK, USA or Europe - is daunting and many can find themselves in a sticky situation with unscrupulous landlords or dodgy visa companies. Even seemingly simple tasks like setting up a mobile phone or a bank account can suddenly become very confusing.

The Muslim Youth Helpline's Survival Depends on Strong Leadership

Furqan Naeem | Posted 04.09.2012 | UK
Furqan Naeem

In the last few months the Muslim Youth Helpline (MYH) has been through a number of trials and tribulations that have been well documented.

The Best and Worst of Service on the British High Street

Alistair Niederer | Posted 14.08.2012 | UK Lifestyle
Alistair Niederer

A few weeks ago, the Consumer's Association published their latest survey on customer satisfaction in the British High Street. Over 11,000 people were surveyed and asked specifically about their experience in shops in the previous six months.

Baby You Can Drive My Car

Nancy Atkinson-Turner | Posted 14.03.2012 | UK Lifestyle
Nancy Atkinson-Turner

There are so many women like me. Independent, fierce and strong-minded. We are fashion focussed, we read Cosmo, Vogue, Grazia, Stylist. We are beginning to realise that cars are more than a way to get from A to B and back again. They are an accessory, a massive accessory.

MoD Takes Money Back From Soldier Killed In Afghanistan

PA | Posted 26.12.2011 | UK

The Ministry of Defence has clawed back money paid to a soldier killed in Afghanistan because he died before the end of the month. The family of La...