In short, Leahy sees that the public's view of what they actually want from their government is more often ignored than not. And while some of the best private companies embrace the service ethos of the public sector, the efficiency of the former is rarely taken up by the latter.
I'm guessing the swift departure of Chelsea's manager Andre Villas-Boas produced a wry smile in a few corporate boardrooms. Why? By no means all CEOs have Abramovich-like owners hovering over their every decision, but the need to deliver instant results is a pain they do share.