Have you ever worked in a business that looked professional and successful on the outside, but turned out to be dysfunctional on the inside? Maybe there was a destructive culture of office politics and complaining. Maybe the company simply didn't care about its people, or it was a chaotic, high-stress workplace, with low morale and high burn out.
Currently I believe that what is urgently required is greater truth and integrity from those in whom we put our trust. The trouble is, the embedded culture of secrecy and obfuscation makes this objective extremely difficult to achieve. Moreover, simply increasing performance measures and targets will definitely not help.
We need to have a society where more credit is given to those who, because of their inside knowledge of organisational wrong-doing, chose to expose the truth. Unless this happens, the sort of scandals in the seen in the NHS, finance and banking and politics in terms of false expenses, to name but a few, will continue with monotonous regularity.