Phil Couchman is the Managing Director of DHL Express UK & Ireland, the market leader in the international express industry. Based in the UK head office in Orbital Park, Hounslow, Phil oversees the strategic development of the UK operations to strengthen and grow market share in the region.

In the UK, DHL Express manages 4,000 employees and 1,500 vehicles across 79 strategic locations.

Phil has been with DHL for over 30 years. He started in air transport with Qantas Airways in Australia in 1971. He joined DHL Middle East in 1979 and was General Manager in various countries including Saudi Arabia and the UAE over the next seven years. He moved to London in 1987 to set up DHL Aviation and the UK hub which became part of the large DHL European network of aircraft and hubs. Five years in the UK was followed by a brief Hong Kong-based Far East posting and three years as Operations Manager, Latin America. He then returned to the Middle East to lead as Regional Director for over 10 years. In early 2007 Phil moved to South Africa where he was responsible for seeing the business through double-digit shipment & revenue growth in 2007 and 2008.

Phil’s extensive experience of the industry and the UK & Ireland operations perfectly positions him to develop the UK & Ireland business. Phil’s focus and passion is on delivering first class customer service.

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