Rachel Carrell
Rachel is the Chief Executive Officer of DrThom, a fast-growing business providing remote healthcare services to over 500,000 patients so far via their websites www.drthom.com and www.drthom.ie. Prior to DrThom, Rachel worked at McKinsey for five years, including a secondment in the NHS during which time she ran London’s strategy team. She is originally from the deep south of New Zealand and came to England as a Rhodes Scholar at the University of Oxford, where she completed a doctorate in political economy

Entries by Rachel Carrell

We Need Innovation In Childcare in London

(0) Comments | Posted 25 March 2016 | (15:55)

Childcare in London has reached truly staggering levels of expense.

I wonder if those of you who are childfree, or who live outside London, or who are oligarchs swimming in pools of gold coins, have any idea what costs normal parents are looking at when trying to find quality childcare...

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NHS 111 Telephone Service Must Be Strengthened, Not Attacked

(2) Comments | Posted 6 May 2013 | (22:13)

The NHS has made headlines this week with the new 'NHS 111' phone service, its national helpline for non-emergency calls. Patients have struggled to get through. GPs complained the system was triaging patients inappropriately and wasting their time. One patient died after an ambulance was two...

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What Will We Learn From the Shocking Betrayal of NHS Values in Mid Staffordshire?

(1) Comments | Posted 24 January 2013 | (14:48)

We are on the eve of an earthquake in the National Health Service. On 6 February, Robert Francis QC, will present his report into what Health secretary Jeremy Hunt has described as "perhaps the most shocking betrayal of NHS founding values in its history".

The betrayal happened at the...

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Why Skype is Not the Answer for the NHS (But the Internet Might Be)

(0) Comments | Posted 26 November 2012 | (23:00)

Dr Hennessey is advising Dave, a student with asthma. It's clear that his asthma is not under control, and he needs to be switched to a different inhaler. Dr Hennessey writes Dave a prescription, gives him a link to an online video showing how to use an inhaler properly, and...

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It's Time to Allow Home Testing Kits for HIV in the UK

(2) Comments | Posted 25 November 2012 | (23:00)

A GP told me last week he couldn't remember the last time a woman had come to see him for a pregnancy test. Home pregnancy tests are now so accurate, there's no need to see a doctor.

It's strange now to think that the medical profession was quite unsure about...

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Unleash the Data! Why Patients Need the NHS to Set Their Data Free

(4) Comments | Posted 28 October 2012 | (23:00)

Last week Tim Kelsey, the NHS's new (and first ever) national director for patients and information, said that he should be sacked if the UK's healthcare system doesn't undergo a data revolution under his leadership.

His vision is exciting: unleashing data throughout the NHS to reveal brilliant and...

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Why Healthcare Needs a Retail Revolution

(22) Comments | Posted 17 October 2012 | (00:00)

A long time ago, in a land not very far away, you couldn't shop after 6 pm, nor at all on Sundays. When you did make it into the shop, you had to ask the grocer for what you wanted and wait for him to hand it to you. The...

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