Bryan Burk
: To Boldly Serve - How 'Star Trek' Aligned With Post-9/11 Vets
Ed Miliband
: A Distant and Distracted Cameron Cannot Tackle Tax Avoidance
Chrissie Hynde
: Don't Get Me Wrong: I Won't Stand For Cruelty to Geese
Andy Burnham
: Jeremy Hunt Is Playing a Dangerous Game
Alistair Darling
: Salmond's Default Position Bankrupts His Credibility
Let's face it. Your team are not interested in how many degrees you have; how many top companies you have worked for; who you had dinner with, or how many presidents you know on a first name basis. They are interested in how you make them feel. If you treat...
(10) Comments | Posted 5 January 2013 | (00:00)
During sales, good customer service normally goes straight down the pan. As thousands of shoppers storm stores looking for bargains, shop assistants and front end colleagues normally look harassed, tired and generally fed up. Take the example of one of our associates Karen who recently went to return an item...
(9) Comments | Posted 14 January 2013 | (00:00)