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Work Experience: Why You Should Probably Lie to Your Jobcentre

Posted: 15/02/2013 00:00

If you want to meet the most financially fragile work experience girl, then find the best-dressed woman on the floor. She is working a second-hand shift dress and a chignon bun, and is side-eyeing the posh intern; who has UGG trimmings for brains and wears denim to the office. The former girl's prickliness comes from sofa hopping and another week of daily, hour-long phone calls to her Jobcentre. One that is cutting her benefits as a penalty for self-reliance.

It was a time that came to mind when I read that Cait Reilly was required to drop her volunteering role in a museum, for £1.33 an hour at Poundland, with no extra salary. I never expected to rely on my Jobcentre, but their conditions for my independent efforts penalised my attempts to help myself.

"I'm afraid, Miss Woolley, if you are working in London we must class you as unavailable for work. And Jobseeker's Allowance will only fund placements supplied by your local Jobcentre."

So, tough luck if you believe in making your own opportunities. Local jobs in Ipswich were non-existent or beyond my skill set: boiler repair and work with vulnerable people.

Naively, I had announced my two-week work experience placement, with Penguin Press, to my benefits advisor. I expected, "Congratulations! It's Penguin. Mums love household names and you can drape yourself over the photocopier when Hari Kunzru appears. Since they're paying your travel expenses, let us help you with food money."

Naive indeed.


2013-02-14-penguinwrap.JPG

When I was asked to wrap some books to send to Vogue I couldn't wait for the CEO to notice my mad skills for pleats and ribbons.

Inside Shell Mex House, my Jobcentre phone calls became a lunchtime ritual. Surely, it made more economic sense to back the work that was most likely to bust me out of the dole queue than ask me to wait on Ipswich's watch for hypothetical jobs.

In 2012, I was claiming Jobseeker's Allowance and wanted any work going and a chance to catch up to everyone in the graduate pool. I had spent 18 months recovering from a spinal fusion, pneumonia, and the death of my father. This loss had also cost us our family home and business. We were broke and I was not entitled to benefits during my recovery because I was a student, albeit on a year out for my health. Moving out of my mother's home would have helped my case, but I was living there because I still needed the care that is required when you have been unzipped from the neck down.

Cut to my first day at Penguin and my indomitable mentor - Maria Garbutt-Lucero - had trained me to use the relevant software, given me press releases to write, and taken me to see Nick Hornby. Everything was a joy, even when publicists handed me back press releases to ask me if I would, "kill the Helvetica and put this in Times New Roman, please".

Penguin's request that I stay for an extra week added to my Jobcentre's argument that I was unavailable for the treasures that East Anglia was about to spring upon me.

"Can I sign on in London? If you tell me there's work, I'll become available and come home."

Yet each Jobcentre employee I spoke with had a different answer when it came to the rules.

Some suggested that my whole claim was doomed, but most gave me nudge-nudge recommendations and advised that I declare a 'holiday.' But it was too short notice and I was terrified by the Department of Work and Pensions' 'abandon hope all ye who scrounge' campaigns.

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Eventually there was some business involving a declaration of illness and a form named after an E number. A voice said, "It's just this once. You can't take another work experience placement." I had no idea what had taken place or if it was legitimate, but I had money in the bank.

"Don't do this again."

Translation: Next time, lie to us from the start.

Since then, Penguin has been the brightest star on my CV and I've been able to rent and work in London.

Read more from Sarah Woolley at xoJane.com

 

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If you want to meet the most financially fragile work experience girl, then find the best-dressed woman on the floor. She is working a second-hand shift dress and a chignon bun, and is side-eyeing the...
If you want to meet the most financially fragile work experience girl, then find the best-dressed woman on the floor. She is working a second-hand shift dress and a chignon bun, and is side-eyeing the...
 
 
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03:31 PM on 02/17/2013
I agree that many DWP employees do not have a brain. Having a well documented history of heart problems that cannot be faked I reminded one that she was not calling me a liar - she was doubting the opinion of several consultants surgeons and GP's. For I have never told anyone that I am ill - the doctors have told me. As I am age 63 I asked if she might feel foolish and a fake when she 'advised' students and young people on employment prospects when at the same time she was pushing grumpy old men like me to fill vacancies. Do I really need work experience?
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Sarah Woolley
04:04 PM on 02/17/2013
Awful! I was also told that a medical assessment at the Jobcentre cannot be overruled by a GP, once a decision is made.

It's a scary thought that if my father were alive today, undergoing chemo, he would have to take work placements because of the new rules about life expectancy above 6 months. Which is of course barmy because it's often difficult to determine how long one has.
05:34 PM on 02/17/2013
Thank you for the reply Sarah.  Yes, of course your dad would be fit for work.  Two health questions on the current form ask; Can you lift your arms over your head?  Another, the only one addressing digestive and stomach problems asks - How often do you have toilet accidents?'
Presumably if a person can stretch out an arm and manages not to soil underwear too often then they are fit for employment!  Annoyingly, around my neighbourhood several proven cheats who have been prosecuted in the recent past have had their benefits reinstated.  The whole system is a shambles.  No known local criminals or shirkers here have been asked to work for nothing.  I know, I live amongst them!  Part of the incentive and experience of working is that at the end of the week/month you have money!
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Reith
what's a micro-bio?
01:39 PM on 02/17/2013
Just goes to show, in spite of being a Pickwickian headmaster who believes in punish first, ask questions later, IDS presides over a complete shambles. Bureaucracy is fine in theory: it ensures (in theory) everyone in the same circumstances gets the same treatment. But IDS's ill-thought out schemes use procedures in conflict with each other. But....IDS is IDS and it's far easier to punish than get an analyst in to sort out his mess.

The trouble is that workfare and many other schemes are too bureaucratic. Sure, they deal with most people but it's the people who are putting in a sincere and arduous effort to start a career or just get work whose circumstances will vary enormously and insight and imagination are necessary, not procedures.

I recently accompanied someone to a job centre looking for a post as a nurse. It was one of the most foreboding, miserable places to enter considering it's there to encourage people back to work. The last time I went to one, years ago for some National Insurance advice they were friendly and very helpful.

Not now. They have become an extension of IDS himself. Cold, indifferent, negative, misanthropic, their staff victims of the low morale IDS instills.
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Sarah Woolley
02:04 PM on 02/17/2013
Ipswich Jobcentre was truly dire. There were people there with very serious problems that were simply falling through the net and a lot of the process seems to be designed to humiliate people.

I noticed that employees were a lot more courteous if you had a 'proper' voice and looked 'respectable. I once asked a Jobcentre employee if she could stop talking to people there like rubbish, without eye contact. Because if she didn't like her job there, I would take it. Gladly.

It really does seem that the work schemes are in place for making deceptive numbers. The idea of addressing individual needs is completely lost.

On the bright side, one of the most useful services, when I was unemployed: The Citizen's Advice Bureau. Amazing, selfless people. I'm sure the government are scheming to cut them to shreds.
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bbgood
yawn!
01:21 PM on 02/17/2013
Whatever you do, do not tell the Job Centre Plus people the truth. You will get hammered for it and they are simple paper pushers who haven't got an ounce of common sense between themselves and that includes their boss IDS. Sorry to advice these but lie and lie again to them otherwise you will have no life.
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Sarah Woolley
02:10 PM on 02/17/2013
Preach. Although I was terrified whenever I was 'ill' and was in fact doing a few days unpaid work at a top company. Mad.
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bbgood
yawn!
02:22 PM on 02/17/2013
I have heard of people who do charity work but dare not tell the Job Centre Plus what they were doing because they would simply start interfering in their private affairs.  Had you told them of what you were doing they would start silly bureaucratic exercises which could have jeorpadised your work experience in all probabilities.
03:17 PM on 02/17/2013
Problem is theres too many people pulling the wool over their eyes,many are there because they have to be there to get their benefit.
Go for your appointment,blag a bit then back to cash in hand work.
03:33 PM on 02/17/2013
only in your daily mail tarnished world I'm afraid,,,,
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Sarah Woolley
03:42 PM on 02/17/2013
Possibly too generous to say 'many' as the recorded percentage for benefit fraud stands at a small percent, that has been steadily decreasing.

http://www.independent.co.uk/news/uk/figures-for-benefit-fraud-misleading-government-statistics-contradicted-1460573.html
03:43 PM on 02/16/2013
Good for you for pointing this out.
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Sarah Woolley
02:16 PM on 02/17/2013
Thank you! I plan to write to my MP, too. There's no reason I can expect them to know about this.
08:36 PM on 02/15/2013
My local job centre in rural Devon was honest enough to admit decent jobs were hard to find and provided I played along were happy to let me do my own job hunting. I signed on to keep my NI contributions going and to tap into any job resources they had. They even let me go on a two- week placement and paid my JSA whilst I was away. They know its a tough job market but not a lot anyone can do. One comment though. I would like to see ministers experience unemployment before they start dismantling the benefits system and see just how hard it is.
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Sarah Woolley
01:55 PM on 02/17/2013
Fantastic. There seems to be so much variation in people's experience of work experience on JSA. Even in the same town.

Even when I had a sympathetic adviser, I was terrified that I would be 'caught' and the actual rules are so hard to come by. Even if you are internet savvy.
01:48 PM on 02/15/2013
Well at least you are in the bright lights and big city now hey.
Poor you stuck in Suffolk with those carrot crunches, how did you ever cope?
I am from Suffolk, born just up the road from you and work in Singapore and still live in Suffolk.
I know, lucky me!!!
Hard work and not worrying about job centers and this good given right to the benefit society makes that happen.
Some times, we have to take the bull by the horns and get on with our lives even in the adversity that you were suffering, which i know about to a certain extent.
I lost my mother young.
Got smash up on a motorbike, therefore after two years and four ops later had to leave my first profession as a soldier in the Signals, that's communication's.
Seems us Suffolk types are stronger and more willing to get on with it and dare i say, never had to go to the bright lights of London to feel i had arrived.
Good luck, but really no need to be so condescending about Suffolk people, is there?
Suffolk people are polite hard working folk in the main who don't ask for much and don't feel that the world owes them a living.
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Sarah Woolley
02:21 PM on 02/15/2013
Absolutely, I've worked every job under the sun in Suffolk and tried to put off singing on for as long as possible.

One of my waitressing jobs ended with me arriving to work to find the pub had burned down :S
I would be interested if you could tell me where in the article I bad mouth Suffolk people? Or where I say that my way is the path everyone should take? London has given me job opportunites that allow me to look after my family. That feels like a miracle.

And I don't the world owes me a living. I think sometimes vulnerable people need to have money for food. And I see myself as a very deserving candidate given the effort I put into job hunting.

Fact: I have never turned down a job. In Suffolk or London.
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SGillLondonUK
SCOTLAND IS NOT ENGLISH PROPERTY
10:33 PM on 02/15/2013
The interesting thing is that after the case in the press recently about the person doing work experience, its now been said that they were acting unlawfully. Rather than backdated benefits, surely she should be entitled to back dated pay, since she was working at below the minimum wage. The scheme is supposed to help people back to work, but if thats the case wheres pound lands promise of a job?
02:53 PM on 02/15/2013
You make a very fair point, many fair points and that told me hey.
Really good luck with writing the blog, i have no wish to be rude towards you.
Whilst reading i got the point that Suffolk did not hold what you needed to get on, fair point.
But when you answered another guys response to your original piece, you mentioned ''Soo Suffolk,'' like Suffolk will not go the extra yard to help you at the Job center but perhaps other centers do, or will.
I am lucky, i have not dealt with Job centers for a long time, however it sounded at time's whilst reading your piece, that the problem was with being in Suffolk and that London had all the answers, that was my point which i made very poorly i expect.
I am an engineer, not known for my English, but Maths i suppose, its a man thing.
Good luck with your job and writing here on the post.
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Sarah Woolley
03:18 PM on 02/15/2013
Totally understand but "So Suffolk" is said with love. I go the Westleton Barrel Racing fair every year. Represent.

Suffolk has helped me, so I don't feel that Suffolk was a problem. It's my community, but it's job centre in Ipswich is doing it's population a diservice.

Thanks for the good wishes!
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mmartini54
Roll on 2015!
01:25 PM on 02/15/2013
IDS is to employment what Herman Goering was to diplomacy.
01:08 PM on 02/15/2013
A few months after graduating I was fined for fare evasion, stop-searched by police, and had my JSA cancelled, all in a single afternoon. The only one of those I considered an injustice was the cancelling of my JSA.
12:49 PM on 02/15/2013
Just to add to that: the other ridiculous thing I discovered during those months were the rules regarding temp work. I took a shift helping out on a stall at a local food fair - literally for a day - and had to go through the rigmarole of signing off and signing on again just for 8 hours of legit work, meaning it took a couple of weeks to process my "new" JobSeekers' application, which led to me having cash flow problems in the few weeks I didn't receive anything. It would have been a lot easier to just not declare it, something I didn’t want to end up doing because, well, it’s benefit fraud.

When the system is so unhelpful to people who go out of their way to find opportunities for themselves, it's no wonder people actively lie to the JobCentre, which makes IDS hypocritically pushing graduates into dead-end workfare positions at Poundland to “earn” their benefits all the more galling.
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Sarah Woolley
01:20 PM on 02/15/2013
It's so true and it means the efforts of people seeking out experience under the radar can't be collected as data and presented to people who still think benefit cheats are a marjority percentage.

Foor fair. So Suffolk.
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SGillLondonUK
SCOTLAND IS NOT ENGLISH PROPERTY
10:35 PM on 02/15/2013
The rules are a lot stricter now, but i remember a time when temping agencies never took your national insurance number, many people would just work and continue to sign on because most temp contracts only last a few weeks.
12:49 PM on 02/15/2013
My 9 months on the dole in Suffolk were very similar to Sarah's. Admittedly this was 3+ years ago and under the previous government, so I have no personal experience of IDS’ reign of terror at the DWP, but the system still seems to be plagued with the same rank hypocrisies.

I already had a few days’ work experience lined up when I signed on, and when I told them that they just seemed fairly incredulous that I had dared to ask for benefits while *ahem* "working" (I stress, this stint was unpaid) for a week. If I remember rightly they just told me I wasn't eligible for the allowance, and that I should sign on again when I'd finished.

Eventually I just stopped telling them what I was up to on the other two occasions I'd arranged work experience. To be fair to the majority of the staff at the Woodbridge JobCentre, I got the impression they knew what I was doing, and turned a blind eye because they a) realised how ridiculous the rules on independently finding work experience are, and b) consistently seemed pleasantly surprised that I was arranging a lot of interviews for myself (90% of which were outside of the gaping void of job opportunities that is south-east Suffolk) and could put together a decent CV without their help (again, tying in with the earlier comments about JobCentre staff having very little experience of the realities of job hunting themselves).
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Sarah Woolley
01:21 PM on 02/15/2013
Ipswich Jobcentre employees mostly looked like I had announced a holiday to Kuwait when I said I was looking for work in London.
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SGillLondonUK
SCOTLAND IS NOT ENGLISH PROPERTY
10:37 PM on 02/15/2013
Do you think these work schemes actually make it more difficult to find a job. It seems people are not really matched according to their skills or qualifications, and for every hour they spend being an unpaid shelf stacker, they are moving further and further away from their chosen profession
11:41 AM on 02/15/2013
Just the name "jobcentre" is a lie, I've never had a job out of them in 43 years when I've been unemployed. The main problem being is that the majority of staff in jobcentres started there the day they left school and never had to really look for a job so their approach to finding work is a nonsense, what they are there to do is remove as much of your benefit as possible. I actually was on the jobseeker site prior to coming on here and 40 pages of jobs later I've yet to find one advertised that doesn't require you to sign on an agencies books. The problem with that one is the agencies just want a portfolio of names for when a real "job" comes up and what they're advertising is non existant but I suppose it keeps IDS happy to see all of these "jobs" going begging.
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Sarah Woolley
12:50 PM on 02/15/2013
It's very frustrating. The cost of travelling for interviews in London is not for the faint hearted either.
01:08 PM on 02/15/2013
In fairness to the JobCentre, they did pay for my travel to interviews in London (and indeed Birmingham,on the occasion I had to go there) a lot of the time. It was one of the most helpful things about signing on but - surprise, surprise - a quick search on Google reveals they stopped that scheme back in September http://www.dwp.gov.uk/adviser/updates/get-britain-working/ (scroll down to the third paragraph from the bottom)

Round of applause, DWP!
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SGillLondonUK
SCOTLAND IS NOT ENGLISH PROPERTY
10:39 PM on 02/15/2013
Its just number crunching. Im rather suspicious of the recent drop in unemployment figures. The economy is flat and nobody is hiring, so I'm wondering "how can this be" the only thing that i can assume, is that when you go on one those work experience things, you are removed albeit temporarily from the unemployment register.
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Sarah Woolley
01:51 PM on 02/17/2013
I do remember reading an account of how they're fiddling the numbers and I think the schemes came into play. If I find the link I will post it.
05:24 PM on 02/18/2013
Only those on JSA figure in the unemployed statistics, if you count up the disabled, those on benefits as jobseekers expire and the economically redundant (still claimants but either in the bracket where no-one will employ them or drunk and druggie) we have at least 12 million out of work supported by 23 million of a workforce, if you ever get the pleasure of signing on for any length of time you'll get how the figures are manipulated. I reckon the last time "unemployment" figures were around the reality were the 3 million of the seventies.
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battleofalma
10:12 AM on 02/15/2013
Jobseekers is a joke. It rewards idleness and discourages effort.
I was "unemployed" for about 2 years (or I now know the term "underemployed"), but I took any job that came up, all short-term, minimum wage temp work.
So I'd get work for a few weeks, then back off to the job centre to re-apply for JSA. By the time they got round to organising my payments, I'd got another (short term, minimum wage) job again, and so didn't get any JSA. Or I'd get a job with not enough hours for a full time wage; a few shifts in a pub, a day or two a week at a garden centre.
Long and short of it is, I would've been financially better off not doing anything. I would've got more benefits and not had the costs of travel to work. I never actually received a penny of JSA in two years (tell a lie, I think I got about £40?).
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Sarah Woolley
11:54 AM on 02/15/2013
It's mad. I did the short term work/JSA mix, too and had the same problems. One of my waitrsesing jobs was great but then the pub burned down :( (probably can't blame them for that one)

When I first spoke to my Job Centre about internships they asked me what one was and just seemed amazed that I had a CV and was organising my own interviews.

I'm glad I did. Aside from anything, in the months I was claiming they didn't have anything to send my way. Which I don't mind. I just wish they would support people making an effort to get out there.
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battleofalma
12:38 PM on 02/15/2013
It’s difficult, but there must be some way they
can encourage and support those who actually find any work they can. I would
suggest some kind of subsidy, or even a bonus for finding and taking a job.

People and companies would find ways of exploiting
this, but they already exploit benefit systems through inaction and low wages.
At least people would be putting some effort into something.

 

You’re right, they have such low expectations
of claimants that they seemed genuinely surprised that I had a CV and had clearly
been looking for work.

 

I had one job where I was commuting from London
to Brighton to do a soul destroying call-centre job (so bad that a guy that
started with me walked out after 2 hours, and the worst job I’ve ever had) for
a net wage of about £80 a week. If they’d even shown some recognition that I’d
taken the only job I could get, and gone well out of my way to find work, and
perhaps contributed to travel expenses or something, it would’ve felt worthwhile.

I know that if I lose my current job, I certainly wouldn’t rush to find work in
the way I did last time, because with the system as it is, there seems very little
point.
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SGillLondonUK
SCOTLAND IS NOT ENGLISH PROPERTY
10:41 PM on 02/15/2013
The ex-student who took the government to court i believe was in a similar situation. The voluntary work she was doing at the museum was far more relevant to the kind of work she was looking for and probably gave her the experience she needed to build up her CV