UK high street book retailers have found an innovative new way to fight back against online sellers and ebooks, according to an article in the Independent this weekend.

Waterstones has signed an exclusive deal that sees in-store customers who buy Peaches, the new Joanne Harris paperback for Monsieur le...

Every single one of the major UK high street banks has failed the Which? 2012 customer service test.

Between August 2011 and July 2012 Which? analysed the customer satisfaction ratings of 30 financial brands, and found that all of them scored below average for customer satisfaction.
Santander and Halifax...

According to Which? Magazine, customers have crowned Halfords the worst high street store for customer service in the UK, giving it a satisfaction score of just 51%.

Which? carried out the research and questioned more than 11,000 people, with scores based on price, products, service and store, as well as...