Consumer Protection

We Took on Friends Life in Memory of My Friend Nic - And Won

Kester Brewin | Posted 16.05.2013 | UK Lifestyle
Kester Brewin

I had sat with Nic as he had battled with the company over this decision, reading the letters he obtained from his doctors calling the company's decision "cruel and highly distasteful." I promised him then that I would continue to fight for the family when he was gone.

EP's Health Check of the EU's New Commissioner

European Parliament Web Team | Posted 15.01.2013 | UK Politics
European Parliament Web Team

Commissioners aren't directly elected, but scrutiny by the parliament is the next best thing.

Banking Scandals Once Again Highlight the Need for Fundamental Changes

Richard Lloyd | Posted 28.11.2012 | UK
Richard Lloyd

Two big banking scandals have been back in the headlines this week, reminding us how much Big Change is needed in the industry to put customers first, not bankers. With more than 2.2 million new Payment Protection Insurance (PPI) complaints being made in the first six months of this year alone, PPI is now the biggest financial scandal of all time.

Time for Tough Questions on Rates-Rigging and Banking Reform

Richard Lloyd | Posted 03.09.2012 | UK Politics
Richard Lloyd

Four years on from the financial crisis and a year since the Vickers Commission reported and there's no evidence that the worst culture and practices in banking have changed.

The Government Needs to Green Up its Act

Richard Lloyd | Posted 20.07.2012 | UK Politics
Richard Lloyd

Too many of the government's policies - from the carbon floor price to the £11 billion smart meter fiasco - are likely to prove ineffective at reducing energy consumption while consumers foot the bill.

Protect Yourself and Your Puppy With a PIP!

Helen Coen | Posted 11.06.2012 | UK Lifestyle
Helen Coen

We and the BVA Animal Welfare Foundation are today launching a new Puppy Information Pack (PIP) and contract to help educate and protect puppy buyers.