Two companies which appear in BBC3 series The Call Centre have been issued with fines totalling close to a quarter of a million pounds for nuisance ca...
It is good to see the ICO using its power to issue a monetary penalty for a serious breach of the regulations in regards to SMS spam for the first time, and it is nice to know that they are looking at three other companies, but regulation on its own is simply not the answer.
The calls for banking reform are growing. About time. The big crash was more than five years ago. Since then we've had Libor rate-fixing, bonuses for failed financiers, massive fines for malpractices by leading banks, mis-sold PPI, interest rate swaps, fraud, money-laundering and tax dodging. Scandal after scandal. Are we mugs or masochists? Why do we put up with it? The rot has got to stop.
It's clear that nuisance calls and texts have become a daily problem for many people. They not only cause frustration, but they can even be distressing and intimidating. We've had more than 1,600 comments about nuisance calls and texts on our website and many of them had the same theme - 'why isn't something being done?' Our research also found that in the last three months, seven in 10 people received unsolicited calls and four in 10 an unwanted text.
The number of complaints made to the Financial Ombudsman about payment protection insurance (PPI) has risen yet again, with the watchdog handling arou...
HSBC's results revealed a less rosy year than analysts were expecting, with the UK operations losing £670 million as a result of the ongoing cost of ...
Nearly 1.4 million complaints were made to Lloyds Banking Group during 2012 about payment protection insurance (PPI), figures released on Tuesday show...
Lloyds Banking Group has been fined £4.3 million by the Financial Services Authority for delaying claims payments for those who were mis-sold payment...
Two of the biggest mis-selling scandals to hit British banks has forced Barclays to put another £1bn aside for claims, just days ahead of its annual ...
The payment protection insurance (PPI) furore is far from over, as new data from the financial ombudsman shoes almost half of the PPI complaints broug...
A bankers trade body has appealed to the Financial Services Authority (FSA) to introduce a time limit for customers who were mis-sold payment protecti...
The Co-operative Bank has been fined £113,300 by the Financial Services Authority for failing to handle payment protection insurance (PPI) complaints...
The bill for mis-sold payment protection insurance (PPI) at taxpayer-backed Lloyds Banking Group smashed through the £5 billion barrier as claims aga...
A 53-year-old man has successfully sued a cold calling firm for "wasting his time" by calling him again and again, winning a case in a small claims co...
Payment protection insurance complaints in the past six months have driven grumbles about financial services firms up by 59%. Data released on Sept...
When you hurriedly pick up, there'll be a short pause before a crackly, monotone voice on the other end of the line posits the question: "Madam, this is an urgent matter, are you aware that you're owed £3000 in mis-sold PPI?".
Taxpayer-backed Lloyds Banking Group revealed lower-than-expected profits on Tuesday after it took an additional £375 million hit to cover payment pr...
If you're in arrears with a loan linked to a PPI policy, never, ever use a CMC. The chances are that you will end up more in debt as any compensation awarded will be used to pay off some of your debts, so you could then owe the CMC money for its fee.
PRESS ASSOCIATION -- Taxpayer-backed Lloyds Banking Group swung to a loss in the first half of the year after it took a £3.2 billion hit to tackle th...
