If distrust of the pharmaceutical industry is not high enough, then fact sheets issued by the World Health Organisation warning of massive corruption throughout the pharmaceutical supply chain is certainly not going to inspire much confidence.

Just like the adage "a picture is worth a thousand words", YOUR picture on search engines could be worth a great deal when it comes to your online reputation. If you want to do a quick check to find out what people are saying about you, or what has been written about you; you type your name into Google and the results are available in an instant.

Far too many people still think of the internet as a veil which they can hide behind and maintain an online persona that is private; the truth is somewhat more disturbing: The internet is a reflection of exactly who you are and if you're looking to impress, you'd better make sure that your reflection is a true and fair depiction of exactly who you are.

Thanks to Social Media, voice of customers are just begun to be heard - but not by brands but by other Social Media users (to leave brands with no choice other than genuinely get involved). Now it's the time to wait and see how Carphone Warehouse and HTC are going to resolve this issue.

Quality content reigns supreme for anyone managing their reputation online. Whether you're protecting your brand and image or promoting it, without distributing new content on a regular basis, you can quickly be misrepresented on search engines.