High-street retailers looking to weather the peaks and troughs of our current economy must consider implementing a joined up multi-channel strategy.
More than one in five of Britain's high street shops could close by 2018 as more customers turn to the internet for their shopping, it has been report...
If high street retailers want to survive, they need to think beyond rails, shelves and flashy looking stores and start connecting with their customers on a meaningful level. Retailers need to bridge the gap between the physical world and the digital world.
Fears of a triple-dip recession have been raised again after new figures showed marked changes in shopping habits. A report from the Office for Nat...
Hindsight is a wonderful thing. If only we could re-run past experiences, knowing what we know now. Picture the scene. It's 1986 and you've just taken the decision to open the world's largest record store on Oxford Street, London...
If you still need more evidence that the internet has necessitated a rethink of customer engagement strategies, then you may as well shut shop and protect the few assets and cash-in-hand available to you.
The founder of high end concierge service, Quintessentially, has called for the government to 'rubber stamp' a number of wealthy Chinese tourists' vis...
Analysts were taken by surprise on Friday after the Office for National Statistics revealed retail sales fell by 0.1% after remaining flat in November...
The major high street record store HMV is poised to call in administrators, according to reports. Directors for the music retailer are in talks abo...
When a country is out of recession, history has shown that consumers quickly revert to their old spending habits, however, evidence suggests that consumers will continue to be cautious with their spending long after the current recession ends.
My last post predicted how the retail sector would fare during the Olympics both in the capital and beyond. A week into The Games, some of my thoughts were correct and some were sadly far off the mark, however I am not sure anyone could have predicted what has happened this week. I was optimistic that both bricks and mortar retailers and e-tailers would benefit from the influx of tourists and the domestic consumer working from home, all of whom were eager to spend; unfortunately this is not the case.
Despite desperately disappointing growth forecasts from the Bank of England today, a number of retail sectors are predicted to enjoy an Olympic li...
I have been intrigued by the media articles showing distraught West End shop keepers and restaurateurs bemoaning the Olympics for emptying their emporia of customers. It seems that the promise of economic prosperity for all driven by the magic Olympic rings has evaporated as quickly as Mark Cavendish's medal hopes. Or has it?
High streets across the UK have been unnervingly quiet over the past week with shoppers working from home and staying in to watch the Olympics, resear...
British retailers‚ especially those based in the Capital‚ are banking on the Olympics having a positive impact on their sales, but are online retailers expecting to reap the same rewards?
[1 minute self development] I was out with a friend celebrating his new job. He was chuffed. No doubt about it, this one was a big step up for him an...
When the recession hit in 2007, the majority of economists and retail commentators predicted that the luxury retail market would not fare well, but five years on it has not only survived, but prospered. Only last month Burberry Group posted a 24 per cent surge in its 2011 profits and Richemont (the third largest luxury group and owner of Cartier) posted a sharp increase in sales of €2.62bn.
Almost every retailer now has the expertise to use Facebook to grow consumer awareness of their brand, however, there are only a handful of retailers that have truly monetised Facebook and extended its reach from a sharing space to a retail platform.
According to Which? Magazine, customers have crowned Halfords the worst high street store for customer service in the UK, giving it a satisfaction sco...
Retailers suffered their worst sales performance in nine months in February as families continued to rein in spending, official figures revealed. R...
In a winter of economic discontent, growing online sales combined with high street trading is a brighter outlook says James Wallman It doesn't mat...
The below recommendations are equally as applicable if a brand is not new to the web, but is looking to explore individual destinations for product ranges and/or services.
Last week I looked at how a website should be periodically reviewed to ensure that it's ready to handle and manage business and promotion operations e...
There were two reports at the end of last year significant to social media and retail: 'Understanding the High Street' by Mary Portas and 'Internation...
Retail sales fell back in January, the Confederation of British Industries (CBI) said, as the malaise on Britain's high streets continued. There i...
