Currently I believe that what is urgently required is greater truth and integrity from those in whom we put our trust. The trouble is, the embedded culture of secrecy and obfuscation makes this objective extremely difficult to achieve. Moreover, simply increasing performance measures and targets will definitely not help.
Energy companies should be more transparent and structured in the way they justify price increases. The disparity between what Ofgem and the energy companies have said has left the latter in an awkward position. The four energy firms that have announced price hikes so far, have said that the rises are due to increasing wholesale prices, and the cost of transporting energy to homes.
In the age of technology, social media and digital communications we are beginning to lose the sense of a 'human face' in our interactions. Is it possible to be 'friends' with someone you've never met? Is it possible to develop a relationship with an organization? More importantly, a question that we are more recently asking ourselves at CFA Institute, is it possible to trust one?
Handing over the keys to some of our most precious public services isn't something that should be done lightly, particularly when public trust is at stake. As a head of a country wide charity that deals with more than a million people each year, I'm acutely aware of the fragility of trust when delivering public services.
Most police forces continue to view the power to stop and search a vital part of policing communities, keeping them safe and reducing crime. StopWatch strongly contests this view; existing data on ethnic disproportionality, lack of public trust in police and complaints procedures raise more questions around legitimacy and lawfulness.
Trust is the quality that underpins all strong relationships and effective networking. It is something that I talk about in almost every programme I run and the one quality that can, above almost everything else, affect the progress of your career or bring down your business. Yet has the very nature of trust changed?
In the last month three male friends have told me not to tag them on facebook. Faced with the prospect of deletion, and guilted by the new-found knowledge that I threaten a fragile relationship with their girlfriend, or their ex, it shines the spotlight on something utterly fascinating: facebook, the network that everybody loves to hate, presents us with a stellar opportunity for personal growth.