It's probably fair to say that the re-election of James Murdoch onto the board of BSkyB doesn't seem like the biggest scandal facing the media at the moment. With the shocking allegations of abuse at the BBC and the issuing of 'privacy claims' over alleged hacking at the Daily Mirror, the fact that Murdoch remains as a director of one of Britain's biggest companies could easily have gone unnoticed.
Much of what I talk about and what we teach at Denny Training, is to ensure that at all times, the customer is at the forefront of every decision we make.