24/08/2011 08:24 BST | Updated 24/10/2011 06:12 BST

Exam Results Helpline Prepares For GCSE Results Day

The national exam results helpline is gearing up for one of their busiest days of the year: GCSE results day.

Advisers will be on hand to provide support to any students who are unsure about their future.

The service, delivered by Ucas on behalf of the Department for Education, was inundated with calls from A-level students last Thursday. The helpline has received 6,929 calls so far; up from last year by three per cent.

Exam results helpline and careers adviser Sarah Bull emphasised the importance of good advice. She said: "

Taking A-levels is not for everyone. It may be that an Apprenticeship or a BTEC is a much more suitable option – giving students the opportunity to gain employability skills, achieve a qualification and potentially earn a wage at the same time. Each student must look at what’s right for them.”

Advisers are fully qualified and all have at least five years experience working in the careers advice industry. The line has been open since August 18 and will close at noon on August 27. Last year, the service advised more than 700 students on GCSE results day, and 9,000 students over the whole exam period.

Student Conor Lynch called the helpline last year after not getting the grades he expected. He said: "After speaking to the helpline, I realised I had options. I came away with a plan in place and felt so much more positive about my future."

Anyone who needs help or advice regarding results, employment or qualifications should call 0808 100 8000.