It's a secretive body which appears to be able to tap directly into the servers of nine of the biggest internet companies, from Google, to Facebook, to AOL.
It has caused a nationwide outrage, a damaging scandal for Barack Obama and has far-reaching national security and privacy implications...
But the folks at the NSA don't seem to be able to do one thing - build a decent-looking PowerPoint presentation.
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The slides obtained by the Washington Post appear to have been put together by someone who casually flicked through a decade-old version of 'Window for Dummies'.
And the graphs and infographics could have been put together by a junior school IT class.
Amidst the horror of the revelations, social media users have expressing disbelief at how a company so inept grasp of PowerPoint managed to be behind what could be one of the biggest scandals of the Obama presidency.
It's not the first time an influential government agency, business or organisation has found its powerful image undermined by the pathetic nature of its PowerPoint.
This particular slide, used in a briefing to the commanding general of US forces in Afghanistan, Stanley McChrystal, was dubbed the worst PowerPoint slide ever by the New York Times.
The worst ever PowerPoint slide