17/03/2014 05:44 GMT | Updated 22/05/2015 06:12 BST

Teen Girl Kicked Out Of Clothes Shop For Being 'Too Big'

Girl Kicked Out of Store For Being

A teenager claims she was told to leave a clothes store because she was' too big'.

Shelby Buster said she was shopping with a friend at the rue21 clothing store at the Valley River Center mall in Eugene, Oregon, to celebrate her birthday when she was approached by a store assistant.

The member of staff then allegedly said to Shelby: "Hey, you're too big to be in this store, I need you to leave."

When Shelby told her mum, Marge Wood-Buster, what had happened she went to the store to complain, at which point one of the employees apologised.

After the event, Shelby posted on the company's Facebook page, complaining about the incident.

The company commented on her post and said they were 'really sorry to hear this' and that the employee's comment was 'completely unacceptable'. They asked Shelby to private message them so they could discuss the incident further.

After her story was broadcast on the TV station KEZI, more people got on the company's Facebook page to complain about the incident, many saying that they would never shop at the store again.

Nicole Jefferson wrote: "No one should feel discriminated against on how they look. I'll be telling all my friends not to shop here too."

The company replied with a prepared statement that said they were investigating the claims.

"We have been unable to corroborate that the incident actually happened," the statement read.

"We value diversity and welcome all customers in our stores. We train our associates on inclusion and do not condone discrimination in any form. Behaviours like that described are unacceptable and are not by any means directive of the company."